Katie Sadler bw

With experience of writing and developing content in both B2B transport and cybersecurity industries, Katie has developed a strong understanding of smart cities and smart rail, intelligent mobility and passenger experience as well as cyber resilience, Governance Risk and Compliance (GRC), data protection, Cloud security and Payment Card Industry compliance (PCI).

Could Coca-Cola's AI-powered vending machines be the future of CX? The beverage industry looks set to embrace artificial intelligence, as the global market leader implements chatbot capabilities for improved customer service...Full Article »