AiiA January roundup on: Process

Digital transformation is a mainstay because, of course, technology is always transforming. However, the difference between simply implementing digital business processes and implementing them well is the difference between failure and success. January’s roundup on all things process contains a special emphasis on resources that enhance the success of the automation journey.

Garbage in, garbage out: save your automation efforts from certain failure

Digital transformation continues to be an exciting and high-profile business initiative, but as with every business ‘revolution’ of the last few decades, it’s not a silver bullet.

It’s vital that companies grasp the potential of automation but realise its limitations too. By helping your staff come to terms with what these technologies offer, your teams can advocate for more intelligent and effective implementation across the business, and ensure the maximum benefit is derived from each tool. 

This article covers:

• Why automation works
• Scaffolding for success
• Knowing the tools
• Workflows
• Intelligent forms
• RPA
• Empowering employees

PODCAST: Why transformation requires a process-first mentality

This is a 23-minute conversation with Charles Araujo, founder of the Institute for Digital Transformation; and Ed Maddock, c-founder of the software form iGrafx. They discuss why some transformations and automation projects fail, how to keep control of changes within a business, and how companies should respond to the disruptive competitors who will be a feature of the business landscape in 2020. 

Also discussed in this exclusive podcast: 

• Defining digital and business transformation.
• Is the customer really in control?
• Examples of digital/business transformation.
• Why some automations and transformations fail.
• Staying in control of change and transformation.
• How culture and technology drive transformation.
• How businesses can disrupt (or avoid disruption) in 2020.

WHITEPAPER: Why process discovery should be the first step in your automation journey

According to the Deloitte Global RPA Survey 2018, RPA will be almost universally adopted over the next five years. Despite the benefits of RPA such as efficiency and cost savings, scaling has proven to be problematic, with only three per cent of companies reporting they have been able to achieve more than 50 bots.

Businesses cannot simply apply RPA and expect good results. Implementation needs to be done correctly. Process discovery has been cited as the key methodology to ensure that the right processes are automated in the first place.

In this whitepaper, you will learn:

• The challenges of manual process mapping
• How process mining can fill the gaps
• How process discovery works
• The benefits that process discovery is delivering to end users

WHITEPAPER: Digital Process Automation tactics and success

Businesses that want to automate their processes need to start right if they are going to succeed. Big questions such as which processes to automate first and whether no-code solutions are up to the task are fundamental to ensuring that process excellence professionals get the best out of their automation project.  

In this whitepaper, Kevin Craine, Technology Analyst at Everyday MBA, interviews Paul Stone, Product Strategist at FlowForma, on the strategies essential to implement a successful digital process automation tool.

Together they discuss the process automation journey from first steps to how PEX professionals can drive digital transformation throughout their business.

You will learn:

• How digital process automation is evolving, learn the difference between low-code and no-code app development
• How automation has moved out of the IT department and into the hands of the business user
• How to prioritize your internal business processes for automation
• How organizations are benefiting from quick automation success with use case examples and recommended action points for you to consider

REPORT: Market guide for technologies supporting a digital twin of an organization (DTO)

A digital twin of an organization (DTO) helps enterprise architecture and technology innovation leaders prioritize, guide, plan, monitor, analyze and scale complex initiatives.

Data is essential, but how businesses deal with an abundance of it and turn it into useful actions makes the difference between success and failure. A DTO is proving to answer this need for businesses undergoing significant change and disruption.

In this report, you will learn:

• How a DTO creates visibility, improves situational awareness and decision-making.
• How to use an outside-in view of internal operations to decide whether a DTO will be valuable to your organization.
• How to understand the features and functionality for most of the use cases in an emerging market.

E-BOOK: Guide to Target Operating Model design

A 'target operating model' or TOM design could be the answer to any business that is trying to innovate the way it works.  

Detailing every phase of the TOM and using concrete case studies, this guide focusses on why involving internal and external stakeholders will make a tangible difference to the lasting success of a TOM.

You will learn:

• Why it is important to consider your customers' current and future needs during the development of options for the future Target Operating Model and how to achieve this
• Why considering the voice of the business is crucial to the sustainable success of your TOM
• How to keep customers and internal stakeholders involved and engaged throughout the TOM journey to help them embrace the change
• A unique and proven five-step process to follow for success

E-BOOK: The ultimate guide to process mining

Process mining is enjoying a boom in popularity, with many businesses adopting the approach – especially in tandem with RPA. Others feel held back, however, by a lack of knowledge about the subject. 

The ultimate guide to process mining e-book is not only a great place to start learning about process mining, it is also a handy reference to ensure that your approach is following best practice and you are realizing the technology's potential within your business. 

The e-book features a comprehensive overview of the subject as well as practical tips and applications so that you can ensure your process mining delivers greater efficiency and speed throughout your company. 

Contents include:

• What is process mining?
• The four stages of process mining
• How to build your process mining team
• Process mining for core operations including finance, procurement, logistics and customer order management

...plus tips on how to get your organization ready for process mining and what to look for in a solution.