Digital Work Force
Thinking about incorporating chatbots and machine learning for an improved customer experience? Look no further. We have authoritative news, podcasts, reports and features on how to embrace the digital workforce within your enterprise.
[Video] SpotMini opens doors for robots in a human world
February 14 by Katie SadlerAccess proves to be no problem for Boston Dynamics latest autonomous innovation in this teaser video
How PR robots are changing the face of banking
February 13 by Clea BourneIt’s been ten years since the global financial crisis led to widespread calls to restore trust in UK financial services. Yet today, the trust-in-finance debate has largely moved on, without producing...
Soft robots could be the factory workers of the future
January 18 by Steve DavisKiller robots are already among us. Not weaponised drones, but industrial robots working alongside humans in factories that can cause significant injuries and occasionally deaths if an accident occurs...
Autonomous everything: How drones will revolutionize the way we work
January 16 by Katie SadlerThe future of work will be all about collaborating and analyzing without being physically present, thanks to UAV technology
Podcast: Digital transformation relies on "radical transparency"
January 15 by Seth AdlerYears of IT setbacks within her organization led Patty Hatter to foster a culture of trust and oversight
How Harmonization Leads To Higher-Value Workstreams [ARTICLE]
January 11 by Cindy GallagherFueled by digitization, empowered customers and globalization - new technology advancements are popping up overnight. Unfortunately, humans often fail to understand the positive impact this new techno...
Managing the move from tactical RPA to digital enablement
January 08 by Nick AndrewsUnlocking intelligent automation success is about managing expectations and understanding which phase of maturity you're aiming for, writes Virtual Operations' executive chairman, Nick Andrews
Trust in digital technology will be the internet's next frontier, for 2018 and beyond
January 05 by Bhaskar ChakravortiAfter decades of unbridled enthusiasm – bordering on addiction – about all things digital, the public may be losing trust in technology
Pepsico's SVP on how to prepare your talent for RPA
December 16 by AIIA Network EventsThe key enabler of RPA success is people, according to Pepsico's SVP for global financial shared services, John Dieter
Robotics and automation in the medical sector
December 07 by AIIA Network ResearchWe've rounded up the companies leading the way when it comes to robotic healthcare systems and medical industry automation
Telcobots to save telcos $1.2bn by 2022
November 22 by Megan WrightThe uptake of virtual assistants in the telco sector is forecasted to boom over the coming five years as new research finds Telcobots to save telcos $1.2bn by 2022
Podcast: “We’re always going to need people—just at higher levels”
November 20 by Seth AdlerProof cases are necessary for the uptake of enterprise automation says BNY Mellon managing director and head of performance Jon Theurekauf