12 - 13 February, 2020 | Novotel Singapore on Stevens, Singapore

Conference Day 1

8:00 am - 9:00 am Morning Refreshment and Registration

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Wilson Ang

Director - Digital Services Lab
Infocomm Media Development Authority of Singapore

INTEGRATING AUTOMATION WITH COGNITIVE TECHNOLOGIES

In this session, we will discuss top six (6) mistakes many make along their AI journey and how companies overcame the obstacles and came out of the situation better equipped to continue their path to success. How can lessons learned be replicated in other industries.
We will discuss top two (2) mistakes in each stage of the journey below:
·        Planning and Launching
·        Evolving
·        Maturing
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Dr. Sigrid Rouam

Global Director, Data Analytics and Data Science, Transaction Banking
Standard Chartered

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Tang Ji Ching

Digital Lead, South East Asia, Food Solutions
Unilever

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Kavan Sito

Regional Head of Customer Operations
Shopee

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Daniel Lui

CIO and VP Operations
Pacific Healthcare (Thailand) Co., Ltd

9:40 am - 10:00 am Enabling Your Business With Voice User Interfaces

Wilson Ang - Director - Digital Services Lab, Infocomm Media Development Authority of Singapore
Voice User Interfaces such as Alexa, Cortana, Google Assistant and Siri are changing the way people interact with devices. IMDA-Digital Services Lab technologies coupled with open-sourced and commercially available tools provide businesses with enabled Voice UI within weeks. The National Speech Corpus (NSC) - a national digital asset that helps to train speech engines to recognise local context like road names, people’s names and even food names - lies in the heart of such voice UI and speech applications.
 
·        Highlight of NSC as a key building block in introducing speech applications and voice UI for businesses
·        Sharing of complementary tools in getting started with Voice UI: Natural Speech and Transcription Technologies (NSTT) and integration with commercially available tools
·        Illustration of NSC and NSTT through an example of a food ordering chatbot

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Wilson Ang

Director - Digital Services Lab
Infocomm Media Development Authority of Singapore

10:00 am - 10:30 am Shaping the Future of Work: Optimising Talent with AI & Robotics

Ronen Lamdan - VP Sales APAC, WorkFusion
 
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Ronen Lamdan

VP Sales APAC
WorkFusion

10:30 am - 10:50 am Speed Networking Session

10:50 am - 11:20 am Morning Refreshments and Networking Break

11:20 am - 11:50 am Case Study: Prudential Assurance - Optimising the Power of Predictive Analytics to “Solve the Problem Before It Becomes a Problem”

Vince Kasten - Head of Workflow Automation, Prudential Corporation Asia
·        How to effectively utilise predictive analytics to generate future insights
·        How to understand patterns and generate predictive models to make proactive decisions
·        Using different cognitive applications to effectively turn legacy data into actionable insights
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Vince Kasten

Head of Workflow Automation
Prudential Corporation Asia

11:50 am - 12:20 pm Accelerate Business Innovation with AI, Machine Learning, and Analytics on HPE Container Platform

Yaser Najafi - Global Manager, System Engineering, HPE
 
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Yaser Najafi

Global Manager, System Engineering
HPE

With HPE’s acquisition of BlueData and MapR, HPE provides solutions to help companies increase agility and flexibility for the data science and development teams — to accelerate business innovation and deliver faster time-to-value.
·        How to provide an as-a-service experience for AI, machine learning (ML), and advanced data analytics - either on-premises or in a hybrid cloud architecture
·        Discover ways to spin up instant AI /  ML and analytics environments using containers, powered by Kubernetes
·        Learn how HPE container software platform can run enterprise workloads, while ensuring enterprise-class security and reducing costs

12:20 pm - 1:00 pm Case Study: Leveraging Machine Learning to Enhance Operational Agility in Supply Chain - DHL’s Perspective

Timothy Kooi - Head of Data Analytics, DHL
·        How to combine customer trends and supply chain analytics for effective demand planning
·        Strategies in applying insights to strengthen response times, operational performance and cross-functional alignment
·        Advancing demand planning capabilities to achieve corporate growth and business sustainability
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Timothy Kooi

Head of Data Analytics
DHL

1:00 pm - 2:00 pm Networking Lunch


Interactive Roundtable Discussions

Striving for Customer Experience Excellence

2:00 pm - 3:20 pm ROUNDTABLE A: How AI Drives Product and Service Differentiation To Enhance Customer Experience
Tang Ji Ching - Digital Lead, South East Asia, Food Solutions, Unilever
·        Acquiring in-depth understanding of customer behaviour & preferences with AI
·        Leveraging machine learning to drive targeted marketing campaigns
·        Optimising predictive analysis to advance proactive and hyper-personalisation engagement 
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Tang Ji Ching

Digital Lead, South East Asia, Food Solutions
Unilever

Striving for Customer Experience Excellence

2:00 pm - 3:20 pm ROUNDTABLE B: Maintaining the Personal Touch – How can Humans and Machines Best Co-Exist
Wilson Ang - Director - Digital Services Lab, Infocomm Media Development Authority of Singapore
·         How to combine technology and human ingenuity to modernise customer experience architecture
·         How can humans and machines best co-exist without losing the human touch
·         How to personalise customer experience with optimal mix of human and AI
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Wilson Ang

Director - Digital Services Lab
Infocomm Media Development Authority of Singapore

Driving Business Intelligence

2:00 pm - 3:20 pm ROUNDTABLE C: Data-Driven Decision Making with Machine Learning
Ravikumar Jeevarathinam - Vice President, Technology & Innovation – Global Technology Centre, Lloyd's Register
·        From big data to smart data: How companies utilise big data in predictive analytics
·        Successfully incorporate modern machine learning techniques for data analytics, risk management and process improvement
·        Selecting a scalable and flexible machine learning solution compatible with existing technology framework 
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Ravikumar Jeevarathinam

Vice President, Technology & Innovation – Global Technology Centre
Lloyd's Register

Driving Business Intelligence

2:00 pm - 3:20 pm ROUNDTABLE D: Driving Business Growth with Advanced Analytics
Dr. Vishnu Nanduri - Head of Data Analytics (Non-Life) - Southeast Asia, Japan, Korea, and India, Munich RE
·        How to effectively translate data into powerful, actionable insights with AI
·        Understanding patterns and generating predictive models to make proactive decisions
·        Strategies in driving continued business growth and success through evidence-based strategies 
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Dr. Vishnu Nanduri

Head of Data Analytics (Non-Life) - Southeast Asia, Japan, Korea, and India
Munich RE


3:20 pm - 3:50 pm Afternoon Refreshments & Networking Break

BOOSTING BUSINESS INTELLIGENCE WITH ANALYTICS

3:50 pm - 4:20 pm Case Study: Harnessing Health Data and Analytics to Transform MOH’s Patient Care, Operations and Service Planning

Sutowo Wong - Director, Analytics & Information Management, Ministry of Health, Singapore
Unlocking the value of data requires more than just data science competencies. This case study will cover the key enablers required to harness the value of data and some real life examples of its application.
·         Galvanising data scientists by enabling them with the right data access, data products and data education
·         Sharpening the problem statements and focusing resources on impactful projects
·         Applications of data analytics in the context of healthcare
·         Understanding the importance of interoperability, generalisability, meaningful endpoints and provenance in AI solutions for healthcare
 
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Sutowo Wong

Director, Analytics & Information Management
Ministry of Health, Singapore

4:20 pm - 4:50 pm Case Study: Bridging the Gap Between Data and Insights With Business Transformation Outcome

Dr. Vishnu Nanduri - Head of Data Analytics (Non-Life) - Southeast Asia, Japan, Korea, and India, Munich RE
·        Understanding what’s next after data mining and data collection
·        Turning data and insights into actionable outcomes for business value
·        Integrating AI with other forms of technology for actionable outcomes 
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Dr. Vishnu Nanduri

Head of Data Analytics (Non-Life) - Southeast Asia, Japan, Korea, and India
Munich RE

4:50 pm - 5:00 pm Chairperson’s Closing Remarks & End of Day One

Wilson Ang - Director - Digital Services Lab, Infocomm Media Development Authority of Singapore
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Wilson Ang

Director - Digital Services Lab
Infocomm Media Development Authority of Singapore