Wilson Ang

Director - Digital Services Lab Infocomm Media Development Authority of Singapore

Conference Day 1

Tuesday, August 28th, 2018

9:40 AM Enabling Your Business With Voice User Interfaces

Voice User Interfaces such as Alexa, Cortana, Google Assistant and Siri are changing the way people interact with devices. IMDA-Digital Services Lab technologies coupled with open-sourced and commercially available tools provide businesses with enabled Voice UI within weeks. The National Speech Corpus (NSC) - a national digital asset that helps to train speech engines to recognise local context like road names, people’s names and even food names - lies in the heart of such voice UI and speech applications.
·        Highlight of NSC as a key building block in introducing speech applications and voice UI for businesses
·        Sharing of complementary tools in getting started with Voice UI: Natural Speech and Transcription Technologies (NSTT) and integration with commercially available tools
·        Illustration of NSC and NSTT through an example of a food ordering chatbot

2:00 PM ROUNDTABLE B: Maintaining the Personal Touch – How can Humans and Machines Best Co-Exist

·         How to combine technology and human ingenuity to modernise customer experience architecture
·         How can humans and machines best co-exist without losing the human touch
·         How to personalise customer experience with optimal mix of human and AI

Conference Day 2

Wednesday, August 29th, 2018

Check out the incredible speaker line-up to see who will be joining Wilson.

Download The Latest Agenda