Key developments in AI across Australia in 2017:An inside look at how 3 organisations are using AI to drive efficiency and enhance customer service

Key developments in AI across Australia in 2017:An inside look at how 3 organisations are using AI to drive efficiency and enhance customer service

In this eBook, Dan Taylor General Manager, Innovation at TAL, Agustinus Nalwan, AI Guild Leader at Carsales.com and Magda Cortez, Senior Product Manager at eBay (Gumtree) explore the approaches their organisations are taking to develop the strategy for AI, implement it into existing operations, and take data one step further and capitalise on ROI to ultimately improve customer service.


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