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13 - 14 August, 2019 | Novotel Sydney on Darling Harbour, Sydney, NSW
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Dr Nandita Sharma, Director - AI & Data Science at Australian Taxation Office

Dr Nandita Sharma


Director - AI & Data Science
Australian Taxation Office

Check out the incredible speaker line-up to see who will be joining Nandita.

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Conference Day Two: Wednesday, 14 August 2019

Wednesday, August 14th, 2019

4:10 PM JOINT PLENARY: ATO Case Study: A Strategic Approach to Adopting AI for Service Delivery

Embracing AI brings a range of opportunities, growth, excitement and challenges in large data rich organisations like the Australian Taxation Office (ATO). Due to the rising demand, it is imperative to deploy AI into such enterprises - needing executive support to cultivate a framework and an appropriate culture, and investing in IT infrastructure and the right talent.

  • Highlighting data-driven service delivery at ATO, its empowerment through AI, reviewing current AI practice and its future potential
  • Methods for adapting existing AI capabilities and acquiring new for enhancing quality service delivery
  • Deploying AI – learnings on our journey from proof of concepts, development stages through to production and deployment