Conference Day One: Wednesday, 17 June 2020

8:00 am - 8:40 am REGISTRATION & WELCOME COFFEE

8:40 am - 8:50 am WELCOME ADDRESS BY IQPC

8:50 am - 9:00 am CHAIRMAN OPENING REMARKS

Seth Adler - Editor AIIA, Network
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Seth Adler

Editor AIIA
Network

FUTURE-PROOFING GCC ECONOMY WITH AI

According to PwC, the potential contribution of AI to Middle East is expected to accrue 2% of the total global benefits of AI in 2030 which is equivalent to US$320 billion. The largest gains are to accrue to UAE where AI is expected to contribute close to 14% of its GDP, and Saudi Arabia with close to 13% of its GDP in 2030.

  • Identifying the key challenges faced by the government for widespread AI adoption.
  • How have governments leveraged AI to drive GDP and bottom-line results?
  • Cost-effective solutions for better ROI into the AI adoption in various sectors and business solutions in government organisation.
  • PPP model is expanding across the digital public services and around the GCC region, as governments look to the private sector to help them implement their strategies. How much are the private sectors leveraging this opportunity?
  • Will artificial intelligence create a challenge or opportunity for the workers in the GCC region?
Panelists:

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Arnab Kumar

Program Director – Artificial Intelligence
ITI Aayog, Government of India

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Jorge Sanz

Data Governance and Data Management Unit Head
Department of Culture and Tourism, Abu Dhabi, UAE

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Hussain Al Fardan

CIO, Head of Innovation Centre
Dubai Customs, UAE

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Ahmed Dabbagh

Director, Technology Transfer & Partnership
Sharjah Research, Technology and Innovation Park, UAE

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Dr. Osama Al Hasan

Head of e-Health Section
Health Data and Information Analysis Department (DHA), UAE

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Dr. Sid Benraouane

Digital Advsior
Dubai Police

9:45 am - 10:05 am CASE STUDY: MAXIMISING AI’s ECONOMIC AND SOCIAL IMPACT - Learn from the global leader in artificial intelligence, who has achieved financial and economic growth by adopting and investing in AI solutions the right way.

  • What were the hurdles in implementing artificial intelligence the right way?
  • Process frameworks
  • Inter-government collaboration to drive successful outcomes

10:05 am - 10:35 am Reserved for Lead Sponsor

10:35 am - 11:15 am SPEED NETWORKING BREAK & DEMO DRIVE

Meet with some of the leading artificial intelligent solution providers by way of this fun and informative speed networking session. Join us in the Expo Hall for our 1st Round of the exhibitors’ solutions demonstrations and conversation. Grab a Demo Card and head to the exhibition hall.

ROI & ARTIFICIAL INTELLIGENCE

Organisations still do not have a clear understanding of what to expect when it comes to the ROI of AI. It is widely believed that AI is just another software solution and the returns of its application will be immediate, which in reality is not the case. Additionally, organisations are often deceived into thinking that the path to ROI is a lot smoother than it is when it comes to AI because solution providers tend to exaggerate the results their software generates.

In reality, identifying a metric to measure the reliable ROI from AI in a business is very difficult.

In this session, we will deep-dive into how business leaders should think about identifying ROI metrics that might help them understand the returns they could generate from AI projects.

  • How to make sure your AI initiatives are designed to deliver value over the long-term?
  • Developing the business case: Where and how vendors and industry consultants with experience in both AI/ML and in specific industry verticals can help.
  • How to justify the investment after identifying a strong business-case for broader implementation of AI/ML?
Panelists:

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Dr. Satyam Priyadarshy

Chief Data Scientist
Halliburton

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Kirill Petropavlov

Director of AI
Bank of Singapore

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Dr. Shihad PV

Group Head Digital
Aster DM Healthcare

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Shailesh Jain

Group Head of Analytics and Insight
Landmark Group

11:55 am - 12:15 pm Reserved for Sponsor

INTERACTIVE DISCUSSION GROUPS (IDGs)
Attendees will need to pre-select the interactive discussion groups sessions they would like to join at 12:15am and 12:55pm. Everyone will rotate between their two (2) choices, in back-to-back 30-minute intervals. There will be a ten (10) minute transitional break at 12:45pm. All conference attendees must pre-register for their two (2) sessions upon registering for the event. Registrations will be on a first-come-first-serve basis. If you do not pre-register, we will have to assign seating based upon demand and availability.

SECTORS BENEFITTING FROM ARTIFICIAL INTELLIGENCE ADOPTION

Round One

IDG One

12:15 pm - 12:45 pm TRANSFORMATIONAL ROLE OF AI IN FINANCE SECTOR
Sajeel Bashiruddin - Deputy Head of IT & Head of Innovation, National Bank of Oman
IDC report shows that the biggest opportunity for AI in MENA is in the financial sector. It is estimated that 25% of all AI investment in the region predicted for 2021, or US$28.3 million, will be spent on developing finance AI solutions.

  • How is AI disrupting financial services in both front and backend services?
  • How is AI helping the financial institutions provide higher quality service at faster speed and lower costs.
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Sajeel Bashiruddin

Deputy Head of IT & Head of Innovation
National Bank of Oman

IDG Two

12:15 pm - 12:45 pm FAST-TRACKING THE DEVELOPMENT OF HEALTHCARE SECTOR USING AI
Dr. Samer Ellahham - Chief Quality Officer, Cleveland Clinic
According to KPMG, AI application in the healthcare sector is mainly focussed on improving back-end efficiencies, such as the use of RPA to support care, or the use of AI to process claims.

  • How can AI resolve broader health system inefficiencies?
  • Can healthcare experts / AI solution providers solve the key challenge, at the high degree of accuracy?
  • AI for disease prevention, patient monitoring and care of chronic illnesses.
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Dr. Samer Ellahham

Chief Quality Officer
Cleveland Clinic

IDG Three

12:15 pm - 12:45 pm DIGITISING OIL & GAS SECTOR THROUGH AI ADOPTION
Amr Hujainah - Head of Digital, Schlumberger
Machine learning and data science are the two main applications of AI in the oil and gas industry.

  • How is machine learning helping oils and gas companies learn and interpret data, and run simulations using predictive data models.
  • Using neural networks to link related pieces of data together, discover new exploration opportunities and make use of existing assets
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Amr Hujainah

Head of Digital
Schlumberger

IDG Four

12:15 pm - 12:45 pm BRANDS REIMAGINING RETAIL / E-COMMERCE SECTOR WITH AI
Shailesh Jain - Group Head of Analytics and Insight, Landmark Group
According to Business Insider, AI is set to increase profitability in the retail sector in the Middle East by nearly 60% by 2035. From automating back-office processes to inventory and fulfilment systems and supply chain, AI has the potential to turn retail on its head.

  • How are retailers analysing the buying trends, consumer desires, and patterns of behaviour to make informed decisions and optimise the customers’ journey?
  • Do they need a new AI system - one that can identify and extract the signals that are meaningful from those that are irrelevant.
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Shailesh Jain

Group Head of Analytics and Insight
Landmark Group

12:45 pm - 12:55 pm TRANSITION BREAK

AI CUSTOM SOLUTIONS TRACK

Round Two

IDG Five

12:55 pm - 1:25 pm PATIENT MANAGEMENT AND AI
  • Understanding the true value of NLP in patients’ lives
  • Connecting NLP to wearables, applications, medical devices and virtual assistants
  • Empowering patients to make real-time decisions with realtime intelligence

IDG Six

12:55 pm - 1:25 pm USING AI TO FAST-TRACK DECISION-MAKING IN BANKS
Julian Merten - Head of Science, Data Analytics, Mercedes Daimler AG
  • Using data mining and machine learning for credit recommendation and risk assessment
  • Fast-tracking loan approvals and reviewing credit worthiness with data mining
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Julian Merten

Head of Science, Data Analytics
Mercedes Daimler AG

IDG Seven

12:55 pm - 1:25 pm LEVERAGING MACHINE LEARNING IN RETAIL
Ryan den Rooijen - Group Head of Data & Analytics, Chalhoub Group
  • Using machine learning & AI to improve business processes or increase customer satisfaction
  • Developing a larger scale MLpowered solution for optimised e-commerce presence.
  • Automating operations and enhancing the products and services 
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Ryan den Rooijen

Group Head of Data & Analytics
Chalhoub Group

IDG Eight

12:55 pm - 1:25 pm DIGITISING OIL AND GAS UPSTREAM OPERATIONS
Fady Sleiman - Global Chief Digital Officer, Petrofac
  • Using computer vision and NLP to digitise records and automate the analysis of geological data and charts
  • Improving exploration efficiency, cost and accuracy with robotics  
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Fady Sleiman

Global Chief Digital Officer
Petrofac

1:25 pm - 2:30 pm NETWORKING LUNCH BREAK

FUNCTIONAL TRACKS

INNOVATIONS IN PAYMENT PROCESSING AND FRAUD DETECTION

2:30 pm - 3:30 pm
Steven Ghoussain - Lead Data Scientist, Careem
  • Preventing retail and bank fraud using fraud detection innovations.
  • Helping payment-processing companies detect and manage fraud using predictive analytics
  • Natural language processing – are we there yet?
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Steven Ghoussain

Lead Data Scientist
Careem

FUTURE OF TRANSPORTATION – AUTONOMOUS VEHICLE AND SELF-DRIVING CARS

2:30 pm - 3:30 pm
Patrick van der Smagt - Director of AI Research, Volkswagen Group
  • How self-driving and autonomous cars currently operate in the real world – from hardware to software
  • How a self-driving car interact with its surroundings
  • V2V: Vehicle-to-Vehicle Interaction
  • V2I: Vehicle-to-Infrastructure Interaction
  • V2P: Vehicle-to-Pedestrian Interaction
  • Variety of sensor, radar, and camera systems.
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Patrick van der Smagt

Director of AI Research
Volkswagen Group

PREDICTIVE MAINTENANCE & PREDICTIVE ANALYTICS IN O&G

2:30 pm - 3:30 pm
Dr. Satyam Priyadarshy - Chief Data Scientist, Halliburton
Using predictive maintenance to help oil and gas, financial services, healthcare industries to prioritise equipment maintenance, maximise uptime, improve the safety and security of workers, and reduce expenses
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Dr. Satyam Priyadarshy

Chief Data Scientist
Halliburton

NATURAL LANGUAGE PROCESSING (NLP) SOFTWARE IN CHATBOTS

2:30 pm - 3:30 pm
  • Some of the most common application areas for chatbots include customer service, healthcare, and financial advisory.
  • Healthcare: How can chatbots help with diagnosis, tracking symptoms, and treatment recommendations?
  • Insurance: Using NLPs for finding the correct policy, performing transactions without a human employee, and customer service questions
  • Banking: Improving functionality of CX chatbots with NLPs
  • Financial Services: Understanding NLPs potential for financial advisory and budgeting.
According to Forbes, when it comes to AI adoption, Middle Eastern companies are on pace with their global counterparts. Majority of companies in the Middle East are in the “Piloting” or “Released” stage. More than half (62%) of Middle Eastern executives believe AI is emerging rapidly in their industry. Almost the same number (60%) agreed that their company has identified AI as a key enabler of future success, in-line with their global colleagues. Executives in the Middle East look to AI as just one part of their digital transformation, and slightly more than half see themselves as being only at the start of executing on that plan.

This session will discuss on the different stages of the AI maturity curve, based on the below stages:
  • ADVANCED: AI is actively contributing to many processes in the company and is enabling quite advanced tasks
  • RELEASED: AI is put to active use in one or a few processes in the company, but still quite selectively, and/or not enabling very advanced tasks
  • PILOTING: AI is put to active use, but still only in early stage pilots
  • PLANNED: AI is being planned, but not yet put to active use, not even in early stage pilots
  • NONE: Not yet thinking about AI
Panelists: 

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Steven Ghoussain

Lead Data Scientist
Careem

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Ravinder Singh

Chief Innovation and Information Officer
Tata Singapore Airlines (Air Vistara)

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Mats Carrgard

SVP Business Performance
Virgin Mobile Middle East & Africa

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Sreejit Chakrabarty

Director of Robotics and Artificial Intelligence
GEMS Education

4:00 pm - 4:00 pm CLOSING REMARKS & END OF THE CONFERENCE DAY ONE