Group Head Digital TransformationAhli United Bank, Bahrain
Business transformation, digitisation and
innovation leader with global experience
in conceptualising and driving large
business transformation projects at CXO
levels to enhance organisations’ core
businesses across multiple functions.
Call-centres attract new technologies such as chatbots and robo-advisors to deal with first-line customer requests as well as using smart automation to deal with outcome activities post a clients’ interaction, leaving operators free to engage the next customer.
How to speed up AI adoption in customer-facing interactions and move beyond AI application in back-end functions?
Check out the incredible speaker line-up to see who will be joining Samih.