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Collective Intelligence Live gathers top-level corporate enterprise practitioners for a deep dive into use cases featuring organizations benefiting from human and machine collaboration.
11:00am ET: Opening Remarks
Seth Adler, IQPC Digital
11:00am ET: Evolving from Early RDA to Full-Scale Attended Automation
Lessons learned from initial implementations of RDA
Realizing that automation at the human worker level must include machine learning
Understanding the current applications ML informed attended automation
Democratizing automation at your enterprise through implementing advanced attended automation
12:00pm ET: Selecting the Correct Automation Solution for Your Enterprise
Does the solution provider in question have experience in your entire global region?
Does the solution provider in question have experience with globally scaled attended automation that have garnered identifiable case studies?
Does the solution provider in question offer an RPA product (that you use)?
Does the solution provider offer interoperability with your current enterprise solutions?
11:00am ET: Learning from Scalability Fails
An organization that expects a set it and forget it solution isn’t going to be able to adapt their bots to new processes
Implementing attended automation iteratively while scale up to increase the stickiness of adaptation
Ensuring your chosen solution has a sustainable global scaling model and enabling it with your own internal infrastructure
Ensuring you are empirically aware of maintenance responsibility to remain consistent with current technology and regulations
12:00pm ET: Easing Your Attended Automation Deployment Through Managing Culture
Realizing that good change management methodologies are still needed in rolling out each component of enterprise automation
Discovering a solution with an intuitive user interface and seamless navigation system
Ensuring a solution enhances an employee’s productivity- ability to meet sales quotas, decrease the element of human error, and streamline boring processes, etc.
Examining attended automation implementation outcomes and advancing the human workers responsibilities to remain ahead of the culture curve