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OVERVIEW

Customer AI LIVE gathers top-level corporate enterprise practitioners for a deep dive into how AI is affecting the customer experience and how the customer experience is affecting AI.

AGENDA

27 OCT

11:00am ET: Opening Remarks 
Seth Adler, IQPC Digital
 
11:00am ET: Uncovering The Customer Perspective Through A Real-Time Focus Group
 
IQPC Digital sources a cross-section of customers from myriad industries including BFSI, CPG, Energy, Life Sciences, Media & Entertainment, Retail, Tech, Telecom etc. to provide bare knuckle feedback on their experiences with enterprise AI & Intelligent Automation. Enterprise attendees will receive unique and distinct direct actionable feedback.
 
12:00pm ET: Realizing The C-Level Perspective Featuring A Fireside Chat

  • Lessons learned from how a half-century of enterprise transformation has affected the customer
  • Unpacking best practice for your people, process and technology- and how that all affects the customer
  • Empowering your customer to forecast the future of your enterprise
  • Ensuring your enterprise is thriving on your AI & Intelligent Automation journey

 
28 OCT

11:00am ET: Unpacking The Employee Point-Of-View Through A Real-Time Focus Group

IQPC Digital sources a cross-section of anonymous employees from myriad industries including BFSI, CPG, Energy, Life Sciences, Media & Entertainment, Retail, Tech, Telecom etc. to provide bare knuckle feedback on their experiences with enterprise AI & Intelligent Automation. Enterprise attendees will receive unique and distinct direct actionable feedback.

12:00pm ET: Use cases from each region of the world (Americas, EMEA, APAC)

IQPC Digital sources a cross-section of executives from myriad industries including BFSI, CPG, Energy, Life Sciences, Media & Entertainment, Retail, Tech, Telecom etc. to provide bare knuckle feedback on their experiences with enterprise AI & Intelligent Automation. Enterprise attendees will receive unique and distinct direct actionable feedback.