Head of Customer Process Development
Conference Day Two: Getting to Know and Engaging Your Customer Using AI
Wednesday, July 11th, 2018
The experience of developing CX with robotics and AI with true cases driving the business value in the organization.
- Our journey with robotics development and the brief overview of benefits
- What kind of robots have we implemented at Telia?
- The case studies of first experiences of AI development
- Story of our journey and how to get people on board and the cases they have worked on
- Developing AI and the 4 step implementation model for Robotics
- Where do we go from here?