Group Manager, Products & Platforms
Conference Day Two: Getting to Know and Engaging Your Customer Using AI
Wednesday, July 11th, 2018
Learn How AI is helping Telecom operator not just to satisfy customer complaints and queries but also aiding in upselling of services. After this session you will have clear understanding of how to successfully implement AI at customer operations and how to overcome the challenges organizations faces while implementing such solutions. The session will also highlight how AI augments major business KPIs.
- Intelligent data analysis and machine learning to deliver better customer experience and operational efficiency
- Unlocking the value of unstructured data through AI and cognitive systems
- Leveraging AI to improve business outcomes and create new revenue streams
- Road map for expansion of AI & machine learning implementation