Benefits of Attending l Artificial Intelligence for Customer Experience (AI for CX)
Attend the Artificial Intelligence for Customer Experience (AI for CX)Forum to gain a better understanding on how you can successfully implement AI to optimise customer engagement across all your channels, and how to turn your data into meaningful insights.
By attending, you will also learn how to:
Effectively use AI solutions in a manner that will not hinder your existing relationships with your customers
Maximise your ROI by tailoring AI solutions to solve your existing customer challenges, reduce churn and increase customer satisfaction
Get your company AI ready by gaining insights on how to set up the right organisational structure, foster a culture of innovation and select the most suitable solution providers
Get to know your customer better by making the most of intelligent predictive analytics (sentiment and context) and ensuring every communication is relevant and targeted
Engage your customer with your brand via a variety of touch points, such as chat bots, to suit their needs and resolve issues sooner