10 - 11 April, 2019
Novotel Singapore on Stevens, Singapore


9:00 am - 12:20 pm WORKSHOP A: How Design Thinking Can Drive Organisational Transformation and Inspire Innovation

Key Learning Outcomes:
  • Creating a human-centered organisation and embracing innovation across all departments
  • Towards customer-centricity and collaboration: How to better enable organisational and culture change
  • The use of metrics in assessing the impact of design thinking on employee productivity and organisational performance

1:00 pm - 4:00 pm WORKSHOP B: The Hybrid Workforce: Collaborating and Working with Robots

Key Learning Outcomes:
  • Workload redistribution and balance: Tips to improving and streamlining workforce productivity
  • Implementing robotic process automation – Where can RPA add the most value?
  • Investing to upskill and re-train your workforce in the digital era
Mr Ambros Scope, Head of Future Workforce Engineering at AXA Switzerland

Mr Ambros Scope

Head of Future Workforce Engineering
AXA Switzerland