CONFERENCE DAY ONE

Morning

9:15 am - 9:30 am WELCOME SPEECH AND CHAIR’S OPENING REMARKS

9:20 am - 10:00 am HOW DOES ERICSSON SCALE INTELLIGENT AUTOMATION AND TRANSFORM BUSINESS OPERATIONS?

Kanda Kumar - Director Automation and AI Transformation, Ericsson
  • Shifting gears from task automation to e2e flow automation using RPA, BPMS to Cognitive and ML and unlock full potential
  • Democratisation of Automation and AI
  • Realising business benefits
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Kanda Kumar

Director Automation and AI Transformation
Ericsson

10:00 am - 10:15 am NETWORKING BREAK & VIRTUAL EXHIBITION

10:15 am - 10:55 am PROGRESSING AI TO FULLY INTEGRATED AUTOMATION; FROM STRATEGY TO REAL WORLD PRACTICE, IMPLEMENTING AI WITH RPA TO THRIVE

Peter Walker - CTO EMEA, Blue Prism

Many large enterprises see their existing business models as constrained. It is easy to feel burdened by legacy systems, outdated customer commitments and huge volumes of fragmented data. But how can we instead view these very same things as assets – rather than a burden – in order to market new products, services and ways of working? The answer is to unleash the digital entrepreneurs. In this session, learn how RPA can be used strategically to help progress AI beyond a sterile “brain in a jar” and become a fully integrated part of the enterprise.

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Peter Walker

CTO EMEA
Blue Prism

10:55 am - 11:10 am NETWORKING BREAK & VIRTUAL EXHIBITION

11:10 am - 11:50 am AUTOMATION USE CASES FOR SUPPORT SERVICES

Jani Rahja - Head of IA, Posti Group
Markku Hakkinen - RPA Manager, Posti Group
  • Blocking invoice leakages with AI & RPA
  • Cost avoidance in fleet follow-up with RPA
  • AI-based purchase invoice automation
  • Conversational AI chatbot for employee assistants
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Jani Rahja

Head of IA
Posti Group

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Markku Hakkinen

RPA Manager
Posti Group

11:50 am - 12:05 pm NETWORKING BREAK & VIRTUAL EXHIBITION

12:05 pm - 12:45 pm HYPERAUTOMATION WHEEL OF FORTUNE FEATURING BPM

Juha Viikki - Head of Quality, Processes and Automation, DNA
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Juha Viikki

Head of Quality, Processes and Automation
DNA

INTERACTIVE SESSIONS

INTERACTIVE WORKSHOP

12:45 pm - 2:00 pm ADDRESSING THE BUSINESS PROCESS RELATED CHALLENGES OF HOW TO ENABLE AUTOMATION
Anders Mortensen - Chief Executive Officer, Bizcon
Carsten Christiansen - Senior Business Development Manager, Bizcon
Alexandru Timar - Process Mining Expert, Bizcon
  • Business process discovery – scoping and process step identification, application identification, inputs, outputs and blueprint creation 
  • Business Process Analysis – how to ensure a detailed data driven AS-IS business process and analyze the process to identify business process challenges and automation candidates 
  • Business Process Redesign – why and how to go from AS-IS business process to the improved TO-BE business process to prevent automating an inefficient process and in order to select appropriate RPA candidates 
  • RPA Implementation – design and document RPA specifications based on previous steps. 
  • Business process monitoring – how to continually monitor, analyze and understand the process to ensure efficiency and enable continuous automation improvements 
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Anders Mortensen

Chief Executive Officer
Bizcon

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Carsten Christiansen

Senior Business Development Manager
Bizcon

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Alexandru Timar

Process Mining Expert
Bizcon

INTERACTIVE ROUNDTABLE DISCUSSION

12:45 pm - 2:00 pm RPA AT SCALE
Phil Pentland - EMEA Sales Lead (FSI) - Process Mining, Signavio

The potential benefits of IA/RPA are undisputed, but 90%+ of companies struggle to make these a reality at any sense of scale. If your business has the ambition to grow its IA/RPA practice but cannot afford to waste time and effort on further failed projects, this interactive session could help bring some clarity and new ideas. We will be discussing:


  • The importance of combining Process Mining and Process Modelling to understand your as-is business operation - using the power of system data in conjunction with the experience of your employees
  • Can a Digital Twin of the Organisation (DTO) help with continuous Process Hygiene and identification of IA/RPA opportunities?
  • Can disparate tools lead to too much duplication, data errors, and confusion - all introducing unnecessary risk to your automation practice?
  • Should Process Excellence/Optimisation be driven from a company Centre of Excellence, and is that the same CoE as your IA/RPA practice?
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Phil Pentland

EMEA Sales Lead (FSI) - Process Mining
Signavio

INTERACTIVE ROUNDTABLE DISCUSSION

12:45 pm - 2:00 pm HOW TO SUCCEED WITH ATTENDED AUTOMATION
Martijn Zuiderbaan - Chief Commercial Officer, NICE
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Martijn Zuiderbaan

Chief Commercial Officer
NICE

Afternoon

2:00 pm - 2:40 pm HOW TO AUTOMATE IN A HIGHLY REGULATED ENVIRONMENT

Morten Mollyhus - Execution Lead (RPA), LEO Pharma

RPA is by now on most large companies’ strategic and tactical radars, however as the technology slowly moves beyond the peak of inflation and through disillusionment we are starting to uncover some of the drawbacks. We often see the technology experiencing challenges at scale, especially in highly regulated areas. This talk will focus on some of the difficulties you can encounter when implementing RPA in a regulated market and some practical insights from a pharmaceutical company on how to succeed.

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Morten Mollyhus

Execution Lead (RPA)
LEO Pharma

2:40 pm - 2:55 pm NETWORKING BREAK & VIRTUAL EXHIBITION

2:55 pm - 3:35 pm WHY DO 30-50% OF RPA INITIATIVES FAIL? - PROCESS DISCOVERY INSIGHTS FROM A SUCCESSFUL RPA COMPANY

David Salamon - CEO and Co-founder, Cloudstorm

Process discovery is one of the most important parts of the RPA funnel as it provides not only the foundation but the fuel for RPA initiatives, however, it’s also one of the most difficult & stakeholder heavy as well. Continuously feeding the RPA pipeline with process ideas then choosing the right ones for automation is a risky and difficult task. One of the key questions you can ask is: am I automating the right processes? CloudStorm as a successful RPA vendor helps companies in their process discovery efforts at scale to find the right processes for automation. 


  • What are the most essential steps and most dangerous pitfalls of process discovery?
  • How to scale up process discovery successfully?
  • How to encourage employees across the entire organization for automation?
  • What tools can help to scale up significantly the bottom-up idea-collection
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David Salamon

CEO and Co-founder
Cloudstorm

3:35 pm - 3:50 pm NETWORKING BREAK & VIRTUAL EXHIBITION

3:50 pm - 4:30 pm ROBOTICS AT NORDEA: EXPERIENCES OF SUCCESSFULLY BRINGING RPA TO (REALLY) LARGE SCALE

Jan Thümmel - Head of Robotics Execution, Nordea
  • The ‘RPA-only journey’ so far: upsides, pitfalls, and other surprises
  • Intended next steps: stumbling along the road of “Intelligent Automation”
  • Reflections: what IF we could start all over
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Jan Thümmel

Head of Robotics Execution
Nordea

4:30 pm - 4:45 pm NETWORKING BREAK & VIRTUAL EXHIBITION

4:45 pm - 5:25 pm MACHINE LEARNING + EXISTING PROCESS DATA = IMMEDIATE VALUE

Tuomas Uusitalo - Head of Sales & Business Intelligence, MP Intelligence, Caverion
  • There is an abundance of high-quality process data which is not used to its full potential today
  • Machine learning, together with human feedback and decision-making, can dramatically decrease unplanned downtime and improve process efficiency
  • Case examples from companies doing this today 
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Tuomas Uusitalo

Head of Sales & Business Intelligence, MP Intelligence
Caverion

5:25 pm - 5:25 pm END OF CONFERENCE DAY ONE