17 - 18 November, 2020 | Time Zone: CET

Conference Day 1 – Tuesday 17th November, 2020

12:00 pm - 12:30 pm The Future of IA: Predicting the New Wave of Trends, Pitfalls and Business Opportunities

Anish Agarwal - Director, Data & Analytics, NatWest

·        Discussing how IA has allowed organisations to handle business disruption in 2020 and come out stronger the other side

·        What tools and technologies will the pandemic drive, how will job descriptions evolve, and what does this mean for change management?

·        How organisations can embrace new evolving trends with limited risk


Anish Agarwal

Director, Data & Analytics


1:00 pm - 2:00 pm Creating a Roadmap for Deploying, Scaling and Accelerating Automation

·        Defining the organizations objectives, aligning IA and strategizing and planning for execution

·        Building organizational engagement with IA and converging IT and operations for seamless collaboration

·        Creating a step-by-step plan for IA to fully integrate strategy, people, process and technology 

2:00 pm - 3:00 pm Leveraging Advanced Artificial Intelligence Solutions to Revitalize Processes

Nina Ivetić - Business Process Consultant, LyondellBasell

·        How NLP, IA, machine learning, OCR and more can be used as process transformation tools

·        Discuss the OPEX building blocks required to take your individual automation projects enterprise-wide

·        Case studies on the business, operations and people side of IA, including shaping a digital workforce, and process readiness and conditioning 


Nina Ivetić

Business Process Consultant

3:00 pm - 4:00 pm Augmented Intelligence: How to Achieve Powerful Human-Machine Collaboration

·        The steps to move from Artificial Intelligence to Augmented Intelligence: What’s the difference and how do we get there?

·        Accelerate human capabilities, reduce error and improve efficiencies at scale

·        Enhance cognitive capabilities with 

·        The role of automation in eliminating human powered monotonous tasks, that allow for a workforce to be promoted to performing high-value skilled tasks

·        How to educate and train the workforce in deploying and maintaining automation 

·        Achieving buy-in at an organization plagued by worries of automation related job-losses 

·        Managing change, expectations vs reality, and starting with your best core processes 


Samuel Best

Assistant Vice President, Business Automation
GM Financial


Ieva Vencevicitue

Principal Development Consultant/Programme Manager, Banking services
Danske Bank


Anna Alechno

Former Global Process Improvement and Automation Lead