·        The true benefit of automation lies in its potential to automate monotonous tasks that would otherwise take a high level of ‘man-hours’, allowing the human workforce to be promoted to spending their time on higher-value skilled and creative roles

·        Naturally there are widespread anxieties that ultimately everybody’s role will come under fire – how do we work to quash these anxieties?

·        How do we work to educate and train the workforce in deploying and maintaining automation? 

·        Tips on achieving buy-in at an organization plagued by worries of automation-related job-losses?

·        Managing change – how do we manage expectations vs reality? Which processes do we start with?