Main Conference Day Five - August 14th


MAIN DAY FIVE

TRACK A: RPA NEWCOMERS

11:00 am - 11:30 am USE CASE Reimagining Business Processes with a Desktop Automation Toolkit at JP Morgan
Shefali Shah - Managing Director Global Digital Transformation and Integrated Intelligent Automation, JP Morgan Chase

In this session, Shefali Shah will be demonstrating how she, and her team, is redesigning and deploying pre-existing desktop automation projects with digital tool kits. 

  • Working with the compliance team to deliver automation in a highly regulated industry
  • How process excellence drives the value of automation at JP Morgan
  • Making data-driven decisions by measuring and monitoring processes closely
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Shefali Shah

Managing Director Global Digital Transformation and Integrated Intelligent Automation
JP Morgan Chase

TRACK A: RPA NEWCOMERS

11:45 am - 12:15 pm PANEL DISCUSSION Ensuring Excellent Cooperation Between the Digital and Human Workforce
Manisha Singh - Global Director Digital HR Systems, Schneider Electric
Chris Eaton - AVP Enterprise Architecture for Emerging Technology, Protective Life

Not only with the panel discussion focus on the ways in which AI is augmenting the workforce, it will also discuss how employees can best be sold on the idea of working with their digital counterparts.



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Manisha Singh

Global Director Digital HR Systems
Schneider Electric

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Chris Eaton

AVP Enterprise Architecture for Emerging Technology
Protective Life

TRACK A: RPA NEWCOMERS

12:30 pm - 1:00 pm NETWORKING BREAK

TRACK A: RPA NEWCOMERS

1:15 pm - 1:45 pm PANEL DISCUSSION Selecting The Right RPA Provider

For those who are looking to partner with their first RPA provider, are potentially looking to partner with a second, or are interested in switching, tune in to this session for a to-do list before you make any choice. From consulting with your internal stakeholders, to deciding what place RPA will have in your organization, this panel discussions will provide a cross-industry perspective on selecting the right partner.

TRACK B: EXTENDING YOUR RPA INVESTMENT

11:00 am - 11:30 am USE CASE Utilizing Intelligent Process Automation for Document Intake, Understanding, and Digitization
Tom Wilde - CEO, Indico
Sean Nicolello - AVP for Digital Automation, Metlife

Join this session to hear how MetLife is using Intelligent Process Automation to digitize unstructured document-based workflows resulting in significant cost savings and efficiency gains.



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Tom Wilde

CEO
Indico

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Sean Nicolello

AVP for Digital Automation
Metlife

TRACK B: EXTENDING YOUR RPA INVESTMENT

11:45 am - 12:15 pm USE CASE Transforming Banorte’s Analytics Program into a $3 Billion Profit Generating Center
Jose Murillo - Chief Analytics Officer, Banorte

Jose Murillo differentiates Banorte’s analytics program from most of the industry because of its focus on revenue generation. He says that the main propellers of Automation, AI and experimentation have not only led to a yield of $3 billion in revenue, Banorte is now the most profitable bank in Mexico.

  • Building the data science units: building to yield profits vs a cost center, and the pre-requisites for yielding high ROI
  • Lessons that can be derived from analytics: how to measure the impact of programs and proving that valuable change has been created
  • Building hypotheses: prioritizing among multiple potential projects and using tests that are valid and convincing
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Jose Murillo

Chief Analytics Officer
Banorte

TRACK B: EXTENDING YOUR RPA INVESTMENT

12:30 pm - 1:00 pm NETWORKING BREAK

TRACK B: EXTENDING YOUR RPA INVESTMENT

1:15 pm - 1:45 pm USE CASE How FedEx Is Innovating with Emerging Technologies
Suman Kharbanda - Director of Operations Planning & Technology, FedEx Office

This session will look at FedEx’s framework for evaluating new technologies and will discuss use case such as FedEx Roxo. Roxo is an autonomous delivery device representing the latest evolution in FedEx innovation and designed to make same-day and last-mile deliveries 

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Suman Kharbanda

Director of Operations Planning & Technology
FedEx Office

For half an hour you'll get the chance to ask these experts all your FAQs!

VIRTUAL GENIUS BAR: ASK THE EXPERT

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Samuel Best

Assistant Vice President, Business Automation
GM Financial

TOPIC TWO

2:00 pm - 2:30 pm Blockchain, ML and AI
Alishba Imran - Activator and Innovator, The Knowledge Society
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Alishba Imran

Activator and Innovator
The Knowledge Society

TOPIC THREE

2:00 pm - 2:30 pm IA Women: Developing a Career in Automation
Samantha Johnson - Vice President, EBPS & EPMO, Blue Cross Blue Shield North Carolina
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Samantha Johnson

Vice President, EBPS & EPMO
Blue Cross Blue Shield North Carolina

TOPIC FOUR

2:00 pm - 2:30 pm Governance and Delivery
Sandeep Goni - Formerly RPA Product Manager, WestRock
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Sandeep Goni

Formerly RPA Product Manager
WestRock