Main Conference Day Four - August 13th


MAIN DAY FOUR

TRACK A: RPA NEWCOMERS

11:00 am - 11:30 am Enabling the Public Sector Enterprise to Transform in the COVID-19 era

This session will focus on how RPA and AI provide the capabilities to securely operate with agility and scalability during (and beyond) the current pandemic. It will cover ways to enable the government workforce and empower teleworkers to deliver optimal levels of productivity while maintaining compliance; how to boost government service delivery and offer an optimal customer experience; what sets public sector organizations on the path to true digital workflow transformation.



  • Performance VS Scale: Do the number of bots deployed or man hours saved matter more?
  • Old vs New Costs: how can every cost be captured when comparing spend before the bots and after?
  • How can metrics be used to capture program success and effectively communicated to key stakeholders?
  • Using metrics to identify the good aspects of unsuccessful programs.
  • How can downstream effects of RPA be identified and measured?
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Sehr Saghir

Managing Director for Intelligent Process Automation (AI COE)
BMO Group

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Bridgette L. Ridgeway

Chief of Staff, Inventory Intelligence and Head of Solution Lifecycle Portfolio Management Office (PMO)
Sensormatic Solutions by Johnson Controls

TRACK A: RPA NEWCOMERS

12:30 pm - 1:00 pm NETWORKING BREAK

TRACK A: RPA NEWCOMERS

1:15 pm - 1:45 pm USE CASE Roadmapping Automation Transformation at Mass General Brigham From RPA and Beyond
Benjamin Berkowitz - Head of Intelligent Automation, Partners Healthcare
Bonnie Welch - Vice President, HR Operations & HRIS, Partners Healthcare

The hardest part of automation can be knowing where to start. By having an end-goal in mind, planning your transformation journey becomes a lot easier. Tune in to find out how Mass General Brigham, New England’s largest healthcare provider implemented RPA to help streamline their HR operations across 13 hospitals and how as one of the first groups to adopt RPA, HR continues to lead the way in finding innovative ways to deploy IA technology. 

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Benjamin Berkowitz

Head of Intelligent Automation
Partners Healthcare

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Bonnie Welch

Vice President, HR Operations & HRIS
Partners Healthcare

TRACK B: EXTENDING YOUR RPA INVESTMENT

11:00 am - 11:30 am FIRESIDE CHAT: Extend your RPA Investment with AI and ML
Matt Carbonara - Managing Director, Venture Investing, Citi Ventures

While the RPA has increased productivity by thousands of man-hours, it’s still only able to tackle structured data. Since structured data only makes up 20% of an organization’s total data collection, it’s up to Intelligent Process Automation to tackle the next 80%. 

  • Breaking down the components of IPA: Intelligent Document Processing (IDP) and Cognitive Decision Making
  • IPA Capabilities: from inventory reconciliation to wholesale pricing, understand IPA opportunities and limits
  • Going beyond FTE replacement with IPA to augment the work of the modern employee to be less error prone and more productivea
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Matt Carbonara

Managing Director, Venture Investing
Citi Ventures

TRACK B: EXTENDING YOUR RPA INVESTMENT

11:45 am - 12:15 pm FIRESIDE CHAT Transforming RPA and Extending the Customer Experience with Intelligent Chatbots with Nividous

Conversational AI expands companies' reach by connecting end users with automated processes. Attend this session to learn how the combination of Intelligent Chatbots and RPA solve several common problems that many enterprises are facing today. 

TRACK B: EXTENDING YOUR RPA INVESTMENT

12:30 pm - 1:00 pm NETWORKING BREAK

TRACK B: EXTENDING YOUR RPA INVESTMENT

1:15 pm - 1:45 pm USE CASE Digitizing Data Entry by Layering OCR with RPA
Dave Palastro - VP for Finance Innovation and Transformation, Sompo International

Using OCR to capture and process unstructured data from paper documents, From image acquisition to post-processing, the step-by-step guide to building an OCR engine, Embedding OCR software into business processes for automated, document classification, task routing and process tracking

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Dave Palastro

VP for Finance Innovation and Transformation
Sompo International

For half an hour you'll get the chance to ask these experts all your FAQs!

VIRTUAL GENIUS BAR: ASK THE EXPERT

TOPIC ONE

2:00 pm - 2:30 pm Scaling Automation
Susheel Nesargi - Head IA banking solutions, FIS
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Susheel Nesargi

Head IA banking solutions
FIS

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Linda Milburn-Pyle

Chief Audit Executive
Molson Coors Beverage

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Roderick Kaleho

Director Security & Risk
Cargill

TOPIC THREE

2:00 pm - 2:30 pm Citizen Developer Programs
David Chu - Tax Technology Manager, WestRock
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David Chu

Tax Technology Manager
WestRock