Pre-Conference Week: August 5th


10:00 am - 11:00 am WORKSHOP A: Implementing a Best in Class Center Of Excellence (CoE) to Drive Your Organization’s Intelligent Automation Journey

Phil Searle - Founder & Chief Executive Officer, Chazey Partners
Chuy Michel - RPA Lead - Americas, Chazey Partners

A growing appetite for Robotic Process Automation (RPA)/Intelligent Automation (IA) brings with it its own set of challenges. To enable RPA/IA to empower an organization to evolve strategically and digitally, implementing a well-planned RPA/IA Center of Excellence (CoE) is strongly advised. What exactly is an RPA/IA CoE? When should your organization be evaluating the need to establish a CoE for your RPA/IA program? This workshop takes a deep dive into the implementation of a best-in-class CoE and help you develop a robust Intelligent Automation strategy to drive your enterprise digital capability.

In this session, we will discuss:

• A brief overview of the RPA marketplace

• The definition of hyperautomation and what does it mean to you

• How to implement a best-in-class RPA/IA CoE

• Four core pillars of an RPA/IA journey: Process Suitability/Automation Strategy/Business Case; Proof of Concept; CoE implementation; Bots Development


Phil Searle

Founder & Chief Executive Officer
Chazey Partners


Chuy Michel

RPA Lead - Americas
Chazey Partners

11:15 am - 12:15 pm WORKSHOP B: Mastering the Next Automation Frontier: Intelligent Document Processing

Beyond task automation, the next frontier of automation is conquering the enormous volume of documents found in modern enterprise. Processes that include images and documents (unstructured data) are often complicated, fragmented, and expensive involving human intervention and multiple systems. In this workshop, we will share the latest developments in Intelligent Document Processing (IDP), how to overcome the challenges of variety in these processes and go hands on with a demo.

12:15 pm - 1:15 pm LUNCH BREAK

1:30 pm - 2:30 pm WORKSHOP C: Automation as an Enabler to Next Generation Service Delivery

Brad DeMent - Partner, ScottMadden
Trey Robinson - Partner, ScottMadden

Without a comprehensive approach to driving change, even the most untouchable business transformation strategy will fall flat. As many organizations evolve, it is extremely important to remain focused on expanding your scope, innovating your capabilities, and inspiring your teams. Those who don’t, will stagnate. However, those who do will remain strategic organizational assets. This workshop is perfect for organizations wanting to go beyond the basics with ideas that do not discard the necessities of their core responsibility for an effective and efficient services delivery model.


Brad DeMent



Trey Robinson


2:45 pm - 3:45 pm WORKSHOP D: Managing and Maintaining the Digital Workforce

Many organizations struggle to pass the initial deployment of RPA because their bots have grown ad-hoc and unchecked across multiple departments, projects and platforms. In order to reach robotic process automation at scale, the technology needs to be seamlessly integrated into both business processes and IT automation platforms.