Past Presentations: IA Week 2018

Case Study: NASA’S Shared Services Center (NSSC) IA Journey

Case Study: NASA’S Shared Services Center (NSSC) IA Journey

The NASA Shared Services Center (NSSC) deployed the first RPA bot in the Federal government in May of 2017. It has been a little over a year and the NSSC has started to make the shift from bot building to sustainment and scalability. The Intelligent Automation Services office has been experimenting with the right government model, day to day operations, relationship building with the CIO and IT, process selection, service offering and a myriad of other issues. View this presentation to learn more about NASA’s IA story.


Presentation by: Kenneth Newton, Director, Service Delivery, NASA Shared Services Center, NASA

Setting Up & Maintaining Realistic IA Program Expectations

Setting Up & Maintaining Realistic IA Program Expectations

The time is takes to achieve bot ROI is one of the greatest challenges in an intelligent journey/adoption. The time to reach break-even could range from six months for standard processes, to up to two years for complex programs. The cost savings also range between 10 – 50% depending on the complexity. That said, it’s crucial to establish realistic IA program expectations from the get-go and throughout an IA program roll out, and/or further down the line, as all parties involved must possess an agile approach and mindset as to what their IA initiatives can indeed deliver on.

Presentation by: Chris Colwell, Intelligent Process Automation CoE Lead, Assistant Vice President, MBA, PMP, Capital Group

Look Mom, I Can Do It by Myself Now! Standing IA Tall & Strong

Look Mom, I Can Do It by Myself Now! Standing IA Tall & Strong

It’s been quite sometime since you first put on your IA training wheels. Sure you fell down a few times, but your IA wounds have heeled and now you’re ready to stand tall and learn how to be 100% self-sufficient, or at least as much as possible.

This presentation discusses:ƒƒ

  • How to move from needing a long-term (or short-term) Consultant to hold your IA hand on a daily basis and instead develop your own in-house IA Dream Team
  • Going for IA box products to the next level, whatever that may mean to your organization on a software level
  • And much more!


Presentation by:

Andrew Jones, Intelligent Automation & Sustainable Process Solutions, U.S. Bank

Marc Morrison, Head of Automation Enablement Center, U.S. Bank

How Does a RPA Practice Co-Exist with a Continuous Improvement CoE

How Does a RPA Practice Co-Exist with a Continuous Improvement CoE

Does your organization have a Continuous Improvement, Lean Six Sigma, or process design capability? If so, are they part of your RPA practice or rollout team? How do they engage in the design and rollout of a bot?

This presentation explores:

  • Structure of the RPA team: what role does the Process Designer or LSS practitioner play, versus other team members?
  • “BA” or “BB”: is your process designer a Business Analyst or a Black Belt?
  • How does LSS experience contribute to the strength of the team?

Presentation by: Iris Gregoriou, Assistant Vice President, Head of Continuous Improvement, Investment Division, Manulife

Developing & Managing the Best of IA to Meet Your Customers Needs

Developing & Managing the Best of IA to Meet Your Customers Needs

This presentation discusses:

  • ƒƒDetermining which IA technologies would provide the greatest ROI for a variety of customer types, i.e.- Modest & Proud, Mid-Cap, or Big Daddy Operations - and how to develop said programs to meet their most pressing business needs
  • Program options and scenarios that ranging from a shoestring budget to big daddy budget - and the pros & cons of each
  • Ensuring IA job order customer fulfillment/satisfaction


Presentation by: Sameer Naik, Lead SAP Systems Engineer & Applications Architect, ConAgra Foods

A Collection of Past Presentations from IA Week Austin 2018

A Collection of Past Presentations from IA Week Austin 2018

In preparation for IA Week Chicago 2019, we wanted to exclusively share these past presentations with you. Below you will find expert content on:

  • Case Study: NASA’S Shared Services Center (NSSC) IA Journey: Kenneth Newton, Director, Service Delivery, NASA Shared Services Center, NASA
  • From Factory Setting to Rebooting Your IA Bots - Setting Up & Maintaining Realistic IA Program Expectations: Chris Colwell, Intelligent Process Automation CoE Lead, Assistant Vice President, MBA, PMP, Capital Group
  • Look Mom, I Can Do It All by Myself Now! – Standing IA Tall & Strong: Andrew Jones, Intelligent Automation & Sustainable Process Solutions, U.S. Bank; Marc Morrison, Head of Automation Enablement Center, U.S. Bank
  • Case Study: How Does an RPA Practice Co-Exist with a Continuous Improvement Centre of Excellence?: Iris Gregoriou, Assistant Vice President, Head of Continuous Improvement, Investment Division, Manulife
  • Developing & Managing the Best of the Best IA Technologies to Meet the Needs of Your Customers: Sameer Naik, Lead SAP Systems Engineer & Applications Architect, ConAgra Foods

Your Sneak Peak Look at Our New Robotic Process Automation Case Studies

Your Sneak Peak Look at Our New Robotic Process Automation Case Studies

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