SSON’s “How to” Guide to Process Discovery

SSON’s “How to” Guide to Process Discovery

Automation, or RPA, is driving significant opportunities for digitization across processes and the enterprise. One of the challenges and a common stumbling block, however, is identifying the ideal process candidate. Another problem is that enterprises find it difficult to take the next step to deploy automation enterprise-wide and scale. Even where automation is deployed across a half-dozen use cases, plenty of opportunity is being left on the table.


Process Discovery makes identification easier by visually depicting manual effort or inefficiency hotspots in a given workflow, and highlighting opportunities to drive improvements. This report, produced in association with EdgeVerve, introduces Process Discovery as a means of identifying where to improve the efficiency of your processes; how to discover these opportunities; and why Process Discovery is so essential to service optimization. To receive a copy directly to your inbox email enquiryiqpc@iqpc.com.


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