Audra Furer

Executive Director, Strategic Analytics Capco

Audra leads Capco's US Strategic Analytics practice, focused on helping clients in financial services drive better business decisioning by maximizing the value of their data assets, providing the foundations to capitalize on information and drive actions using sophisticated analytical techniques & next-gen technologies. Prior to joining Capco, she spent 12 years at Verisk Financial leading custom big data analytics and cross-functional strategic work for top global financial institutions in the US, UK, and Canada. At Capco, Audra also oversees Capco Connect, our global network of people and external vendor/fintech partnerships bringing together the best of business and technology to financial services.

Main Conference Day One - August 10th

Monday, August 10th, 2020

2:15 PM Accelerating the Transformation to Next-Gen Ops : What Do Companies Need to Digitally Transform their Business Operations?

Across industries, many companies have been on strategic journeys of “digital transformation,” however impacts from COVID-19 have increased focus on business operations as a crucial differentiator in market for where to prioritize many of those efforts. To do this, there are a number of critical capabilities and technologies required to enable this rising pace of next-gen digital transformation. From advances in applications of analytics like process mining, to deployment of increasingly intelligent automation techniques, the ways companies are working to meet the ever evolving needs of their businesses are vast.

With this, asking the right upfront questions to craft optimal strategies is essential. To help guide these critical work steps, this session will discuss three key areas:

  • What are the key components you need to transform business operations?
  • How do you leverage automation and process mining to drive operations efficiency?
  • How do you upskill your operations workforce and build a truly data-driven culture?