Henry Lyles

Director, Global Business Services Data Excellence & Automation McDonald's Corporation

Henry Lyles is currently the Director of Continuous Improvement & Technology Enablement, Global Shared Services (GSS). In this role he is responsible for providing strategic vision, development and execution for the Global Continuous Improvement (CI) Programs, and the Technology Enablement efforts for the North America, Europe and APMEA Shared Services organizations. A pivotal aspect of this role involves collaborating with GSS and Global IT partners, to ensure alignment and success of CI and automation initiatives and service delivery. Another aspect of Henry’s role is driving best practices in performance management across GSS globally. Henry joined McDonald’s in 2010 as the Director of Oracle Support. During that time, he was responsible for leading the 24/7 Tier 2 Oracle Business Support operations for Oracle Financial modules. These operations included: AP, GL, Cash Management, AR, Fixed Asset, I-Expense, I-Procurement, and Project Costing, which supported employees throughout the Global Shared Services organization.

Main Conference Day One - August 10th

Monday, August 10th, 2020

10:45 AM OPENING REMARKS from our 2020 Chairs

Tune in to hear from our Chairpeople; Henry Lyles and Heather King! Heather will share a broader perspective on IA across the enterprise, and some key tips to take advantage of IA Week. Henry will share how the IA Network has transformed his understanding of intelligent automation and provide insight into leading industry trends, which have dovetailed with his own experience at McDonald's.

Main Conference Day Two - August 11th

Tuesday, August 11th, 2020

10:45 AM OPENING REMARKS from our 2020 Chairs

Tune in to hear from our Chairpeople; Henry Lyles and Heather King! Heather will share a broader perspective on IA across the enterprise, and some key tips to take advantage of IA Week. Henry will share how the IA Network has transformed his understanding of intelligent automation and provide insight into leading industry trends, which have dovetailed with his own experience at McDonald's.