Iris Gregoriou is a transformation leader who has over 20 years of experience in disciplines relating to process improvement and operational excellence. She is currently leading the Continuous Improvement team at Manulife Investment Management. Iris started her career in management consulting with Accenture, before moving out of consulting and into the packaged goods industry to become certified as a Lean Six Sigma Black Belt. This provided her the opportunity to learn a new set of methodologies, before moving into leading strategic projects within major business transformations. Since then she has taken on people leadership roles with teams of process excellence experts. Iris has worked in a variety of industries including Consumer Packaged Goods, Retail, and Financial Services. Her team of process excellence experts at Manulife work in tandem with the Digitization & Automation team to support the development of bots to automate processes.