Mark Anderson

Director, Global BPO, Business Architecture Microsoft

Main Conference Day Five - August 14th

Friday, August 14th, 2020

1:15 PM USE CASE: The Foundations of Success at Microsoft’s GBS

Microsoft have built a workflow system which calls different automation services like OCR, automated validation and some automated data entry using RPA.

This session will discuss how the company has delivered cost savings over $14.3 million and their work from home employees during covid-19.