Nick Williams

Head of Digital Workplace Flight Center Travel Group Americas

Main Conference Day Two - August 11th

Tuesday, August 11th, 2020

11:45 AM Journey to Creating an Intelligent Automation Center of Excellence

Best practices to creating a successful Integrated Automation Center of Excellence (COE), from inception through to Operationalization and cross-functional Scale. The speaker will focus on real live experiences on how to light up a COE both from an organizational as well as a technical perspective, laying the foundation for enabling application intake, governance, enablement, and measuring key performance indicators for success.