Tony Dinola

Partner - Advisory Services Grant Thornton

Main Conference Day Two - August 11th

Tuesday, August 11th, 2020

2:15 PM IA DIGI 2020 FOCUS Continuity During Covid-19: USE CASE Inside and Out: How Grant Thornton is Transforming its Internal Operations to Deliver Exceptional Customer

In the wake of Covid-19, companies that have operated in their comfort zones for years have been forced abruptly to fully embrace rapid change. Digital, adaptable companies have the power to transform entire industries. Grant Thornton is on pace to do just that. Join this case study session to learn how Grant Thornton’s technology, go-to-market and back-office teams are building intelligent end-to-end processes to improve customer and employee experiences. With a technology-agnostic, holistic approach, they move faster, adapt to changes and invent new services built on digital infrastructure.