RPA is gaining swift adoption as a solution to improve process efficiency and performance uplift. However, more than 40% of RPA projects fail to deliver expected benefits. This session discusses the importance of robust change management plans to align people, process and technology to manage common pitfalls and prepare for future innovation and scalability. It further highlights, that whilst Intelligent Automation offers wide-spread benefits, it introduces new risks that must be managed to truly optimise benefits.
How to document the process of RPA and IA journey with your management and workforce
Planning optimal make-up of solution providers, outsourced services, and inhouse capabilities for your automation strategy
Develop an overarching governance and workflow structure to manage the new complexity and risks of emerging technology
Measuring progress of automated systems and its effects on cost reduction, workforce efficiency and risk mitigation to drive informed decisions around improvement to existing automation practices
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