26 - 27 February, 2019 | PARKROYAL Darling Harbour, Sydney, NSW
Gavin Soebiantoro, Senior AI Software Engineer at Carsales.com

Gavin Soebiantoro

Senior AI Software Engineer

Check out the incredible speaker line-up to see who will be joining Gavin.

Download The Latest Agenda

Conference Day One: Tuesday, 26th February 2019

Tuesday, February 26th, 2019

2:50 PM Empowering Staff With AI Technology To Increase Private Seller Consumer Experience, Reduce Operation Cost and Increase Customer Satisfaction

Carsales.com has developed new AI technology to assist employees with the process of purchasing online ads, rather than to replace humans completely. Previously, this process required a small team to manually scan through thousands of ads a day requiring hours from each staff.. The new AI technologies they have developed augment the employees with the further extension to let employee to customize and tweak the AI tool to optimize their own processes and ultimately improve customer experience. In this session Gavin will explain:

  • Value-add benefits of integrating AI peacefully with human force: eliminating need to reduce head-count
  • Building an AI tool alongside Cyclops and other AI tech to automatically verify and check private ads to eliminate manual checking
  • Making your AI tool a functional product that engages staff and augments roles
  • Benefits of practical R&D in your piloting phase moving forward into execution