Melissa Bogg

Transformation Director, Automation BT Financial Group

Conference Day One: Wednesday, 26th February 2020

Wednesday, February 26th, 2020

2:00 PM Uplifting Automation Capabilities and Educating the Workforce

Join this session to reduce process fragmentation and improve workflow to sustain team commitment.

Key Themes:
  • Federated approach to ensure subject matter expertise and process ownership
  • Uplifting capabilities and removing siloes to enable scalable automation delivery
  • Education programs to delivery automation solutions that drive true business outcomes

4:00 PM PANEL DISCUSSION: Key Considerations in Managing Common Pitfalls and Scaling Your Automation Programme

A Capgemini report states only 16% of surveyed businesses had successfully scaled their RPA use cases, suggesting scaling automation continues to be a challenge. As organisations progress to realise cost and process efficiency by scaling RPA use cases, they encounter numerous commercial and technical considerations. Join this session to gain insights on how leaders in this arena are managing common challenges. Listen in on key considerations around governance, delivery, and continuous process updates and management.

Key Themes:
  • Driving digital transformation through senior leadership support and education programs
  • Lessons learnt and key insights around early cross-department engagement and expectation management
  • Leveraging small successes and replicating them in other units by upskilling digital workforce capabilities and developing repeatable templates and best practices
  • Creating a ‘Centre of Excellence’ for Automation to coordinate and uplift governance and maintenance initiatives

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda