Probir Dutt

Automation Evangelist, Group Technology IAG

Conference Day One: Wednesday, 26th February 2020

Wednesday, February 26th, 2020

4:00 PM PANEL DISCUSSION: Key Considerations in Managing Common Pitfalls and Scaling Your Automation Programme

A Capgemini report states only 16% of surveyed businesses had successfully scaled their RPA use cases, suggesting scaling automation continues to be a challenge. As organisations progress to realise cost and process efficiency by scaling RPA use cases, they encounter numerous commercial and technical considerations. Join this session to gain insights on how leaders in this arena are managing common challenges. Listen in on key considerations around governance, delivery, and continuous process updates and management.

Key Themes:
  • Driving digital transformation through senior leadership support and education programs
  • Lessons learnt and key insights around early cross-department engagement and expectation management
  • Leveraging small successes and replicating them in other units by upskilling digital workforce capabilities and developing repeatable templates and best practices
  • Creating a ‘Centre of Excellence’ for Automation to coordinate and uplift governance and maintenance initiatives

Conference Day Two: Thursday, 27th February 2020

Thursday, February 27th, 2020

12:30 PM How IAG is Integrating Artificial Intelligence with Automation to Uplift Risk Control Capabilities

With technology innovation an unquestionable reality, many are seeking to integrate cognitive analytics to strengthen decision making and uplift outcomes. However this requires rigorous management and prioritisation of opportunities to optimise business outcomes. In this session, Probir shares his oversight over IAG’s Automation CoE to ensure organisational capability readiness and deploy technology solutions that truly uplifts business outcomes. Specifically, he discusses how he is prioritising investment in AI capabilities that deliver time-critical risk mitigation outcomes.

Key Themes:
  • Developing a robust pipeline management plan to reduce siloes and align organisational capability with future innovation
  • Gaining leadership buy-in by prioritising technology investments that maximise business outcome
  • Using AI to bolster credit and contract assessment capabilities to improve regulatory compliance and risk mitigation outcomes

Check out the incredible speaker line-up to see who will be joining Probir.

Download The Latest Agenda