A strong foundation based on continuous improvement, risk identification and controls development is at the core of any good program . With that thought process in mind, our consumer business RPA program governance includes process SME,legal, compliance, business risk, technology risk and architecture reviews at various stages, from use case prioritization to deployment. This also includes the realization and acceptance that RPA does not have to be the only solution, if there are other feasible and accessible alternatives available with lower effort and risk.
- Defining the CoE governance structure and the step-by-step to implement it
- Integrating the Model for 3 lines of defense risk management with the intelligent automation operating model
Vice President for Digital Finance, Strategy and Intelligent Automation