Intelligent Automation Bootcamp Canada 2020

27 - 29 May, 2020 | Toronto, Canada

Josué Batista

Managing Director Josué Batista Managing Director and Co-Founder - Pittsburgh CDX International Speaker and creator of "What and Why First" Pittsburgh CDX

Josué Batista a digital strategist with a track record of creating and delivering digital solutions that generate actual business value. His primary area of focus is in digital health and his industry expertise is in the Health Payer space. 

Josué has strong foundations in business management, marketing, branding, finance, and business architecture. He is a Project Management Professional (PMP®) with a track record of successfully leading high-performance, diverse, cross-functional, global teams. 

Josué is a hands-on technologist with robust expertise on emerging and disruptive technology trends, competence on distributed ledger technology, Hyperledger/Fabric, and Linux cloud stacks on AWS, Azure, Google, and IBM. 

Josué is also an international speaker and brand creator. In March 2018, he created a business and technology vlog on LinkedIn called “What and Why First”. With more than 11,000 followers, Josué is a regular guest speaker at international events in North America, Europe, and the Middle East. 

In January 2019, Josué co-founded the Pittsburgh Center for Digital Transformation (Pittsburgh CDX). Pittsburgh CDX will provide business executives and strategist in Pittsburgh and around the world with high-quality advisory services and strategic assessments they can trust. 

Pre-Conference Workshops Day

Wednesday, May 29th, 2019

3:00 PM WORKSHOP C: Build your RPA Center of Excellence

Do you want to set your company apart as a leader in
the RPA space? Is your goal to stand apart from the
competition? Join this workshop and you will be able
to create a roadmap building out a tangible business
case to take back to your organization. The discussion
will be led by a successful early adopter of RPA with
experience of setting up the CoE for a leading global
brand. You will then join breakout sessions for an
interactive learning experience led from the perspective
of both leadership and practitioner.

Main Conference: Day One

Thursday, May 30th, 2019

3:45 PM Improving your Customer Service Experience with the Help of Chat bots

IMPROVING YOUR CUSTOMER SERVICE EXPERIENCE WITH THE HELP OF CHAT BOTS
In a digitally changing world people are expecting a new level of customer service. The challenge becomes how you improve speed and accuracy while still maintaining
the same level of human customer service. Join this session to learn the common pitfalls regarding Chat bots and Customer Service and how companies are combating
this. In addition we will learn the benefits of the new technology.
Machine Learning and Artificial Intelligence with regards to Chat bots enabling real-time interaction
Increasing speed and accuracy of current customer service

Main Conference: Day Two

Friday, May 31st, 2019

Check out the incredible speaker line-up to see who will be joining Josué.

Download The Latest Agenda