December 03 - 06, 2019
Hyatt Regency New Orleans

Main Conference Day One: Wednesday, December 4, 2019

8:00 am - 8:40 am REGISTRATION FOR MAIN CONFERENCE DAY ONE & NETWORKING BREAKFAST

Meet and mingle with your peers prior to the official start of Main Conference Day One.
Heather King, Divisional Director, SSON & Intelligent Automation Divisions at IQPC

Heather King

Divisional Director, SSON & Intelligent Automation Divisions
IQPC

8:50 am - 9:00 am CHAIRPERSON’S DAY ONE OPENING REMARKS

9:00 am - 9:45 am IA SENIOR LEADERSHIP PANEL DISCUSSION: UNLEASHING THE POWER OF AI INNOVATION

Do you ever wish you could be a fly on the wall at a Senior Leadership AI tech strategy meeting? Well better than that scenario, forget about a wall and sit comfortably in your conference seat to hear first-hand about the exciting and innovation AI technologies our AI Senior Leadership panelists have utilized, and/or are planning to roll out as part of their organization’s overall digital transformation initiatives. In addition to sharing their organization’s AI stories and use applications, they will also discuss the overall AI landscape, as it’s currently being used by other organizations – and will be utilized in the very near future.

In this session, topics of discussion will include, yet will not be limited to:
  • Top AI technologies to look out for in the next 5 – 10 years and why should you care about them now?
  • AI program challenges they have faced thus far and how they overcame a variety of program roadblocks
  • Artificial Intelligence, Machine Learning, Augmented Intelligence Deep Learning, Internet of Things (IoT), Virtual Reality, Chat bots, Blockchain, and much more
Vince DiMascio, Chief Technology Officer at Berry Appleman & Leiden, LLP

Vince DiMascio

Chief Technology Officer
Berry Appleman & Leiden, LLP

9:45 am - 10:15 am PANEL DISCUSSSION: IS IT NECESSARY TO HAVE “PERFECT” PROCESSES BEFORE IMPLEMENTING IA PROGRAMS?

Some believe before you automate your data it must be squeaky clean and uphold high integrity standards. However, to optimize your process improvement efforts, how do you ensure the data you wish to automate meets most or all of your process automation requirements - and is it really necessary before you push ahead with automating your processes?

In this session, we will discuss:
  • How to qualify your data to ensure it’s IA worthy
  • How to automate structured versus unstructured data – the technologies to do so and what needs to be done prior to implementation and throughout the process
  • Obstacles that often get in the way and how to overcome them
Linda Kulhanek, CPA, MBA, Vice President, Finance & Chief Financial Officer at Houston Methodist Hospital

Linda Kulhanek

CPA, MBA, Vice President, Finance & Chief Financial Officer
Houston Methodist Hospital

10:15 am - 11:15 am MORNING NETWORKING BREAK & DEMO DRIVE

Meet with some of the leading Intelligent Automation solution providers by way of this fun and informative business speed-dating activity.

INTERACTIVE DISCUSSION GROUPS (IDGS)
During this part of the conference, delegates will be sorted into groups of 20 to take part in Interactive Discussions Groups (IDGs) around the below topics. Upon registering, you must choose your top two (2) IDG topics (11:15am & 11:55am IDGs) and everyone will rotate between their two (2) choices, in back-to-back 30-minute intervals. There will be a ten (10) minute transition break between your two (2) IDG selections. All conference attendees must pre-register for their two (2) IDGs upon registering for the event. If you do not pre-register for your IDGs, we’ll have to assign seating based upon demand and availability.

IDG #1

11:15 am - 12:25 pm IS RPA ALL YOU REALLY NEED?
  • Determining if RPA is all your organization, and/ or department needs to meet its process improvement objectives
  • Developing a RPA strategy that keeps things simple, yet also has the legs to evolve over time should your organization decide to bring in other IA technologies in the years ahead
Bill Hemmerly, RPA Lead at Darden Restaurants

Bill Hemmerly

RPA Lead
Darden Restaurants

IDG #2

11:15 am - 12:25 pm PROCESS MINING TO OPTIMIZE PROCESS AUTOMATION TRACKING & ANALYSIS
  • Automatic process visualization to see processes’ event types, flow, and variables
  • Root cause analysis, identifying event impacts
  • KPI analysis utilizing dashboards for following up on processes and if they meet KPIs
  • Various CoE model types and the pros & cons of each
  • Where should your CoE sit in the organization
  • Which areas of responsibility should rest under your CoE
  • Do you really need a CoE at your stage of IA maturity


Dr Linda Delbridge, Director of Business Development Automation at Information Services Group (ISG)

Dr Linda Delbridge

Director of Business Development Automation
Information Services Group (ISG)

IDG #4

11:15 am - 12:25 pm BOOST YOUR HR DELIVERY UTILIZING IA TECHNOLOGIES
  • Which HR processes are best suited for IA technologies (employee sourcing/recruiting, onboarding, employee career development/ evaluations, benefits, etc.)
  • The outcomes you can expect from employing chatbots into your HR operations
  • Integrating ML & AI into HR IA systems -and the benefits of doing so
Curt Burghardt, Vice President, HR Shared Services & HR Systems at Walgreens

Curt Burghardt

Vice President, HR Shared Services & HR Systems
Walgreens

IDG #5

11:15 am - 12:25 pm IA VENDOR CONTRACT MODELS & NEGOTIATIONS
  • Contract terms, licensing, Cloud and subscriptionbased accounts
  • “Trial Evaluation”/ ”Evaluation Agreement”/ “Freeium” contract negotiations
  • Utilizing vendor “Bake- Off” contract bidding to get the biggest bang for your buck (and program needs)
Ryan Davis, Senior Vice President, Procurement Management at Bank of America

Ryan Davis

Senior Vice President, Procurement Management
Bank of America

  • How the Cloud optimizes AI & ML performance
  • The IoTs’ (Internet of Things’) role in the AI & ML Cloud equation
  • Sizing up the vendor options and which are right for your long-term IA strategies
  • Infrastructure as a Service (IaaS) and Platforms as a Service (PaaS) vendor offerings

Alex Mansur

Sr. Manager – Automation Engineering | Financial Crimes Risk Management
Charles Schwab & Co., Inc.

IDG #7

11:15 am - 12:25 pm IDG #7: “SMART OCR” HYBRIDS TO OPTIMIZE DOCUMENT PROCESSING
  • OCR and machine learning hybrid to automate document processing
  • What to expect when adding content intelligence to a robotic process
  • Where artificial intelligence fits into a RPA journey

IDG #8

11:15 am - 12:25 pm “IA WOMEN” NURTURING INSTINCTS – MAINTAINING IA PROGRAMS WHILE SCALING
  • Taking advantage of your “nurturing instincts” to care, maintain, and manage - and to be applied to maintaining successful IA programs while scaling up – ensuring equal and proper attention to your earlier versions, and/or existing IA programs
  • IA systems upgrades maintenance and management
  • Ensuring your RPA programs keep a competitive edge with your other IA software initiatives

IDG #9

11:15 am - 12:25 pm BENEFITS OF SCALED ATTENDED & UNATTENDED RPA
Sponsors:
Softomotive
  • Benefits of starting small and how doing so will lower risks
  • Starting small and growing along the way
  • Planning for scalability


  • How to determine which processes are most ideal to layer RPA with ML, AI & NLP
  • Next steps after you’ve fine tuned your process improvement objectives
  • Developing a long/short list of which ML, AI & NLP technologies would be compatible with your RPA & other technical infrastructures
Jomel Angat, Product Owner, Smart Process Automation & Robotics Center (RPA & Artificial Intelligence) at Fannie Mae

Jomel Angat

Product Owner, Smart Process Automation & Robotics Center (RPA & Artificial Intelligence)
Fannie Mae

IDG #11

11:15 am - 12:25 pm SOLVING THE IA TECH TEAM’S WORKFORCE RUBIK’S CUBE
  • Overcoming the IA tech teams challenge by offshore workforces, managed by U.S.- based IA Heads and management teams
  • Is it financially feasible to build an entirely U.S.- based IA internal team?
  • How to manage the revolving door offshore workforce and is it possible to recruit and hold onto to these teams for the long haul?

IDG #12

11:15 am - 12:25 pm LOST IN TRANSLATION? - IA TECHNOLOGY & PRACTICES TERMS
Overview and group discussion regarding what are the common IA technologies and practices terms, why there’s so much confusion as to what the “correct” terms are and how to use them properly, with your business and IT teams, internal/external partners and vendors, so to ensure you’re all speaking the same language, so to avoid any unnecessary confusion that could cost your organization lost time and $$.

IDG #13

11:15 am - 12:25 pm AI, DATA MINING & NLP IN RISK ASSESSMENT & MANAGEMENT
  • How AI, data mining, and NLP can improve the risk assessment process by providing fast, accurate, and high-quality data analysis
  • The “here and now” of how these technologies are being utilized in the BFSI industry and how other industries can benefit from them as well

IDG #14

11:15 am - 12:25 pm RPA PILOT PROGRAM ESSENTIALS
  • Practical timelines to accomplish your RPA Pilot Program objectives
  • Identify and prioritize the processes that are ripe for RPA to ensure maximum program success
  • Technical nuts and bolts of launching a RPA program
  • How to evaluate your RPA Pilot Program’s success so to determine if it should stay intact, and/or be roll out to other areas of your organization

IDG #15

11:15 am - 12:25 pm IA TO GENERATE REVENUE & ENHANCE CUSTOMER INSIGHT/DELIVERY CONVERTING SALES LEADS INTO OPPORTUNITIES
  • Targeted consumer insights derived from AI and how to utilize thereafter to reap the greatest rewards
  • Consumer/client trends data analytics to influence future pricing breaks, deals, sales, promotions, and improved customer service and product/ service quality and integrity

12:25 pm - 1:25 pm NETWORKING LUNCH BREAK

Enjoy a scrumptious lunch over lively IA conversation with your peers.

IA OPPORTUNITIES & BENEFITS

Choose one (1) of the below five (5) tracks, mixing up your selection between all the track sessions.
You can’t be in five rooms at once, so bring your colleagues and “Divide & Conquer” all there is to learn about this subject.

Track One

1:25 pm - 1:55 pm RPA: HOW TO OPTIMIZE PEOPLE, PROCESS & TECHNOLOGY
Automation technologies are diverse: from robotic process automation to business process management to artificial intelligence and beyond. These automation technologies are pivotal and already
become significant investment initiatives for CIOs worldwide. Automation opportunities are phenomenal: on an average 30% to 50% businesses are missing automation opportunities, on the other hand employees believe 10% to 15% of their tasks are repetitive with an opportunity to automate. The fact is, more than 75% of IT business leaders believe automating business processes are crucial to drive business benefits. Approximately 50% to 60% of rule-based business processes can be automated, with lower operating costs and 100% accuracy. It is estimated that, most of the IT division efforts range 25% to 30% to complete low-level tasks and between 30% to 50% of those companies spend $5 to $15 per manual invoice processing. Worldwide organizations face business challenges in regards to finance and human resources; RPA implementations are resulted oriented: resource optimization, increase quality of services, eliminates potential human errors, 24/7 availability, adherence to regulations/compliances, reduce costs, improves efficiency, high productivity, introduce industry standards and achieve exponential growth. Global robotic process
automation market size is expected to hit USD 3.97 billion by 2025 and estimated at a CAGR of 31.1% over the forecast period.
 
Topics of discussion will include, yet will not be limited to:
 
§  Artificial Intelligence: technological strategies - 2020 and beyond
§  RPA solutions: what it takes to sustain and more than plugging gaps in legacy systems
§  RPA opportunities: Know business functions capable of adopting and achieving results

Track Two

1:25 pm - 1:55 pm REDESIGNING THE CUSTOMER JOURNEY WITH INTELLIGENT AUTOMATION OR AI?
In today’s highly competitive markets, when an organization is able to provide exceptional CX to its B2B and B2C customers, doing so enables them to stand out from the rest and gain a competitive edge. Utilizing AI for a variety of CX functions and objectives is not an easy task, yet is instead a complex structural overhaul that requires careful thought, planning, and assessment/reassessment.

In this session, topics of discussion will include, yet will not be limited to:
  • How AI can be utilized to improve customer experience
  • Internal and external chat bots & virtual assistants and their capabilities
  • AI to obtain
Anoop Prasanna, Director - Head of Intelligent Automation, Global Business Services – Enterprise Automation Services at Walmart

Anoop Prasanna

Director - Head of Intelligent Automation, Global Business Services – Enterprise Automation Services
Walmart

Track Three

1:25 pm - 1:55 pm PANEL DISCUSSION: AI, MACHINE & DEEP LEARNING & NLP PILOT PROGRAMS ESSENTIALS
  • Identifying the opportunities and qualifying the benefits
  • Step-by-step roadmap from the gate to finish line
  • Reasonable timeframe a Pilot Program should run (which is usually 3 – 4 months) and how to evaluate the program so to determine if it’s a feasible opportunity to move forward with
  • Developing roll-out and expansion program initiatives

Track Four

1:25 pm - 1:55 pm INFRASTRUCTURE DESIGNED TO UNLEASH OPTIMAL PROCESS IMPROVEMENT RESULTS
With digital transformation and Intelligent Automation being top priorities for many organizations, ensuring the infrastructure to service said technologies must be of utmost importance. As IT leaders, how do you ensure your systems are compatible with the technologies your business partners would like to bring into your organization, and how can you set up your organization’s IT infrastructure so to maximize the technologies running through them?

In this session, topics of discussion will include:
  • Technical requirements to fulfill a wide variety of IA platforms, software, and layering, stacking, and storing of said systems
  • Alternative IA software to consider and suggest to stakeholders
  • Developing IT systems that meet a variety of regulations and are well-guarded on a technical basis
Joel Nichols, Senior Director, IT at ElevatBio

Joel Nichols

Senior Director, IT
ElevatBio

Track Five

1:25 pm - 1:55 pm "AI IMAGINE LAB"
Learn about a wide variety of new and innovative AI technologies that could benefit your organization by way of these short “demonstration-based” AI technology presentations, and/or stories.

1st Round
1:25pm – 1:40pm

2nd Round
1:40pm – 1:55pm

1:55 pm - 2:00 pm 5-MINUTE TRANSITION BREAK

PROCESS IMPROVEMENT

Choose one (1) of the below five (5) tracks, mixing up your selection between all the track sessions.
You can’t be in two rooms at once, so bring a colleague and “Divide & Conquer” all there is to learn about this subject.

Track One

2:00 pm - 2:35 pm "IA WOMEN” - PANEL DISCUSSION: EMBRACING HOW WOMEN APPROACH PROCESS IMPROVEMENT DIFFERENTLY THAN MEN
Utilizing LEAN/Six Sigma principles towards process improvement efforts, and in turn, IA programs, has been quite common at many, if not most organizations. However, how women approach work in general, and most notably, improving processes, is very different than how a man would, both in thought, practice, reflection, and much more – based upon human chemistry and social norms/tendencies. That said, as a woman working in the IA space, and/or in a process improvement job capacity, how do you work with, and/or manage a wide variety of IA and process improvement teams and projects when half the team thinks and acts one way, and the other half may be on completely different pages? In this session, topics of discussion will include, yet with not be limited to the below.

“IA Women” Perspective On….
  • Connecting strategy, goals, and meaningful purposes
  • Enabling people to lead and contribute to their fullest
  • Delivery value efficiently to the customer
  • Discovering better ways of working
Jill Finlayson, Director, Women in Technology Initiative at University of California

Jill Finlayson

Director, Women in Technology Initiative
University of California

Vanida Rattanaphasouk, Business Process Lead – Talent Acquisition at Coca-Cola

Vanida Rattanaphasouk

Business Process Lead – Talent Acquisition
Coca-Cola

Track Two

2:00 pm - 2:35 pm PANEL DISCUSSION: HOW’S YOUR IA PROGRAM/S DOING?
As part of your organization’s overall process improvement and digital transformation strategy, it’s imperative to continually evaluate your IA goals, strategies and performance measurements so to ensure maximum benefits from the opportunities at hand.

Attend this session to learn about:
  • Realistic IA project management timelines & KPIs to meet
  • Performance measurement trackers to ensure program success and sustainability
  • Software tools and workflow dashboards to ensure your IA program/s stay on track towards
Yatima Kapil, Assistant Vice President at MetLife

Yatima Kapil

Assistant Vice President
MetLife

Track Three

2:00 pm - 2:35 pm AI TO DRIVE PROCESS IMPROVEMENT INTO PROCUREMENT MANAGEMENT
AI technology is quickly permeating into many areas of every type of business function, so to improve a wide variety of processes. It’s even found a home into the supply chain and procurement management space and has offered significant business intelligence and process improvement to the field. AI technology enables an organization’s procurement practices with greater levels of trend analysis, with financial modelling being used to predict future pricing patterns and even for risk assessments. With respect to invoicing, if an invoice is submitted late, an AI program may trigger an Internet search for red flags that may indicate internal problems on the supplier-end, such as share price dips or court orders. In spend analytics, it can crosscheck every single invoice that’s entered, instantaneously flag-up any errors or inconsistencies, and identify and alert the appropriate persons on both sides of the order.

In this session, topics of discussion will include, yet will not be limited to:
  • Procurement Bots, Virtual Assistants & Procurement Bot Advisors – what are they and what are their capabilities?
  • How AI can improve supplier risk identification
  • Leveraging asset tracking derived from IoT
Ryan Davis, Senior Vice President, Procurement Management at Bank of America

Ryan Davis

Senior Vice President, Procurement Management
Bank of America

In this session, topics of discussion will include, yet will not be limited to:
  • Qualifying necessity
  • Risk assessment Internal/ external Cloud services
  • Required infrastructure
  • Credentials accessibility management
  • Data security & hacking
  • GDPR compliance
Rene E. Laurencot, Senior Information Manager, IM – Information Management, CTS – Clinical Trials Solutions, GPD – Global Product Development at Pfizer

Rene E. Laurencot

Senior Information Manager, IM – Information Management, CTS – Clinical Trials Solutions, GPD – Global Product Development
Pfizer

Track Five

2:00 pm - 2:35 pm "AI IMAGINE LAB"
Learn about a wide variety of new and innovative AI technologies that could benefit your organization by way of these short “demonstration-based” AI technology presentations, and/or stories.

1st Round
2:00pm – 2:15pm

2nd Round
2:15pm – 2:30pm

PROJECT MANAGEMENT

Choose one (1) of the below five (5) tracks, mixing up your selection between all the track sessions.
You can’t be in two rooms at once, so bring a colleague and “Divide & Conquer” all there is to learn about this subject.

Track One

2:35 pm - 3:05 pm PANEL DISCUSSION: IMPACTFUL IA DAMAGE CONTROL METHODS
In this session, we will discuss the most common mistakes many organizations make along their IA journey and how they overcame the obstacles they faced and came out of the situation better equipped to continue their path to IA success.
Topics of discussion will include, yet will not be limited to:
Mistakes and problem resolutions relating to…
  • Planning & Launching
  • Evolving
  • Maturing
Kamal Chin, Senior Manager, Intelligent Automation at LinkedIn

Kamal Chin

Senior Manager, Intelligent Automation
LinkedIn

AJ Bernstein, Director, Finance Transformation and Compliance at Facebook, Inc.

AJ Bernstein

Director, Finance Transformation and Compliance
Facebook, Inc.

Track Two

2:35 pm - 3:05 pm PANEL DISCUSSION: MISSION CRITIAL - ENSURING YOUR IA BUSINESS & IT DEPARTMENTS ARE ALLIES VS. ADVERSARIES
Given the negative implications associated with ineffective and confrontational business relationships between the business and IT side of an IA program, it’s essential that these departments see eye-toeye with one another.
When conflict arises due to differences in program strategy or implementation, rolling out an effective IA program on an operational, IT, workforce, and project management basis can feel like an upward battle.

In this session, the panel speakers will discuss:
  • How challenges have been resolved in the past – and might be helpful to implement into your IA program roll out efforts
John Cottongim, CFA, Automation Director at Mars

John Cottongim

CFA, Automation Director
Mars

Track Three

2:35 pm - 3:05 pm PANEL DISCUSSION: IS A BPO A GOOD FIT FOR YOUR IA INITIATIVES?
  • Program delivery risk assessment
  • How to determine processes ownership & managing ownership turnover
  • Identifying which processes would be good candidates for BPO management, seasonality and lifecycle of program and transferring and transitioning processes when a program is put on hold or shut down for long periods of time
  • Effectively managing your organization’s Governance working with a BPO
Henry Lyles, Director, Global Business Services, Data Excellence & Automation at McDonald’s Corporation

Henry Lyles

Director, Global Business Services, Data Excellence & Automation
McDonald’s Corporation

In this session, the IT Senior Leadership panelists will share the innovative Intelligent Automation programs they are thinking about or have incorporating into their organizations and then discuss, analyze, and debate the challenges they have faced thus far, and/or the plans they have to overcome a variety of roadblocks they expect in the future and from a Senior Leadership perspective.
Binu Surendranath, Global Process Owner - Finance Payout at Microsoft

Binu Surendranath

Global Process Owner - Finance Payout
Microsoft

Richard Mackey, Senior Vice President, Information Technology at Intalere

Richard Mackey

Senior Vice President, Information Technology
Intalere

Track Five

2:35 pm - 3:05 pm "AI IMAGINE LAB"
Learn about a wide variety of new and innovative AI technologies that could benefit your organization by way of these short “demonstration-based” AI technology presentations, and/or stories.

1st Round
2:35pm – 2:50pm

2nd Round
2:50pm – 3:05pm

3:05 pm - 3:35 pm CLIENT USE CASE: BOT CRISIS PREPAREDNESS & MANAGEMENT

Sponsors:
Softomotive
Bots certainly aren’t perfect. Like humans, they can get sick, tired, or make mistakes as well. However, when an IA program has policies and procedures set up in advance, should a 911 situation arise and before it does, the blow to an IA program is lessened.

In this session, topics of discussion will include:
  • Different ways bots can “mess up”
  • Obtaining customer feedback before an incident happens
  • Valuable lessons that can be learned from bot mistakes and help improve your IA service delivery


As many have learned along their IA journeys, a “one size fits all” approach to implementing IA into an organization, and/or its various lines of business isn’t usually the best strategy – which explains why the majority of IA programs are rolled out as “siloed” Pilot Programs, and/or direct releases.

In this session, topics of discussion will include:
  • The importance of sticking with a “siloed” approach when planning and rolling out your organization’s overall and Big Picture IA strategies
  • Understanding there is “no one size fits all” when it comes to IA usage
  • Determining the opportunities and benefits of utilizing a variety of IA technologies by way of close examination of program niched objectives, feasibility, and the ROI that may be realized when planned in a highly-targeted manner, and in turn, varied and target results
Meagan O’Leary, Director, Data Management, Services Business Operations at Microsoft

Meagan O’Leary

Director, Data Management, Services Business Operations
Microsoft

Katrina White, Senior Manager, Business Process Automation CoE at The Boeing Company

Katrina White

Senior Manager, Business Process Automation CoE
The Boeing Company

4:05 pm - 4:40 pm AFTERNOON NETWORKING BREAK & DEMO DRIVE CONTINUED

Continue the conversation with some of the leading solution providers by way of this fun and informative business speed-dating activity.

4:40 pm - 5:10 pm DETERMINING WHICH PROCESSES & FUNCTIONAL AREAS ARE IDEAL CANDIDATES FOR PROCESS MINING

Process mining is a family of techniques in the field of process management that support the analysis of business processes based on event logs. During process mining, specialized data mining algorithms are applied to event log data in order to identify trends, patterns, and details contained in event logs recorded by an information system. Process mining aims to improve process efficiency and understanding of processes.

In this session, topics of discussion will include, yet will not be limited to:
  • Process mining principles to analyze a wide variety of process landscapes
  • How to build more complete bots and change the mix of skills business units need when utilizing process mining to optimize processes and obtain business intelligence

5:10 pm - 5:55 pm KEYNOTE ADDRESS: GAINING A COMPETITIVE ADVANTAGE UTILIZING AI FOR PREDICTIVE ANALYTICS

Incorporated AI technologies into your organization’s varied operation will help your business unlock the value of your structured and unstructured data, delivering realtime insights that will provide your organization with a competitive edge for a multitude of business intelligence purposes. Attend this inspiring and thought-provoking session to learn how to optimize the power AI technologies can offer for your predictive analytics business objectives.

In this session, our Keynote speaker’s topics of discussion will include, yet will not be limited to:
  • How AI boosts Predictive Analytics, and in turn, provides powerful insight that can be utilized for a wide variety of business needs
  • The process of using data mining, statistics and modelling to make predictions about future outcomes – and how historical data defines a set of parameters, which computers can then use to determine what user behavior and /responses might be in the future
  • Stream analytics, NoSQL databases, distributed file stores, in-memory data fabrics, data virtualization, and more
Jeffrey Ma, Former Vice President, Data Science/ Analytics,  Predictive Analytics Expert & Kingpin of the famous at Twitter, ESPN & MIT Blackjack Team

Jeffrey Ma

Former Vice President, Data Science/ Analytics, Predictive Analytics Expert & Kingpin of the famous
Twitter, ESPN & MIT Blackjack Team

5:55 pm - 6:00 pm CLOSE OF MAIN CONFERENCE DAY ONE

6:00 pm - 6:00 pm COUNTRY MUSIC SOCIAL MIXER & SQUARE DANCE - YEAH HA!

Join your peers for a post-event country music and dance extravaganza!