Jason Conde

Director, Intelligent Automation Houghton Mifflin Harcourt

Main Conference Day One: Wednesday, December 4, 2019

Wednesday, December 4th, 2019

2:00 PM USE CASE: STARTING AN IA PRACTICE FROM SCRATCH AT HOUGHTON MIFFLIN HARCOURT

HMH is a 180 year-old company focused on K-12 educational content. With a over a century of legacy systems to automate, HMH has come a long way in just 18 short months. Since May 2018, not only have they established a Center of Excellence with representation across 12 business units, they've also automated 25 business processes since January. This session will discuss:
  • The philosophy and results of automating widely across the business and ramping up quickly
  • Managing resistance to change by going on a business wide automation-tour
  • Two use cases with the best outcomes: a bot that combs through thousands of sales leads a day and another than has totally digitized service operations

Check out the incredible speaker line-up to see who will be joining Jason.

Download The Latest Agenda