HMH is a 180 year-old company focused on K-12 educational content. With a over a century of legacy systems to automate, HMH has come a long way in just 18 short months. Since May 2018, not only have they established a Center of Excellence with representation across 12 business units, they've also automated 25 business processes since January. This session will discuss:
The philosophy and results of automating widely across the business and ramping up quickly
Managing resistance to change by going on a business wide automation-tour
Two use cases with the best outcomes: a bot that combs through thousands of sales leads a day and another than has totally digitized service operations
Check out the incredible speaker line-up to see who will be joining Jason.
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