Global Partner, Robotic Process Automation & Cognitive
Information Services Group (ISG)
Training Workshops: Monday, 2 December 2019
Monday, December 2nd, 2019
Utilizing Design Thinking principles as your IA PoC development framework will reduce the doubts that may arise with respect to your IA program’s value proposition and call to actions thereafter.
Following the five (5) Design Thinking Principles will enable you to design a PoC that is usercentric, meets the diverse needs of your IA customers, and will allow for further program growth and improvements.
Main Conference Day One: Tuesday, 3 December 2019
Tuesday, December 3rd, 2019
11:15 AM CHOOSING YOUR COE MODEL
- Various CoE model types and the pros & cons of each
- Where should your CoE sit in the organization
- Which areas of responsibility should rest under your CoE
- Do you really need a CoE at your stage of IA maturity