Leading Industry Insights

Ahead of this year’s Intelligent Automation Exchange Europe 2022, we highlight market trends on scaling of intelligent automation (IA) across European enterprises and showcase exclusive insights from Anna Alechno, Head of Global Continuous Improvements at PepsiCo GBS and Francesco Federico, Executive Director of Global Marketing Technology at JLL, on how to scale your IA to true platform scale, to help you maximise return on investment (ROI) for your organisation. 

Read more and discover: 

• How far organisations have scaled IA 
• The key pragmatic steps to expand your IA to true scale 
• The greatest challenges with scaling IA and how to overcome these challenges 
• The key success factors for growing your IA across functions, business lines and geographics 
• How to scale your IA from one siloed function 

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As Agile development practices continue to expand and DevOps principles drive the cadence for digital transformation, organizations now seek to optimize how digital investments are delivered and focused. The opportunity to uncover and utilize new data sources provides the chance to look for and pay real attention to digital experiences and processes that are non-optimal. Discover ''The Next Evolution of Digital Experience'' in this quality piece of content written by WorkSoft.

With the Intelligent Automation Exchange fast approaching, we sat down with one of our most influential members of the IA Exchange speaker faculty, GSK's Worldwide R&D Tech Head and Director of Innovation & Data Science, Fausto Artico.

Fausto discusses the recent main initiatives relating to Hyper-Automation, how well-equipped you must be to achieve objectives regarding said key initiatives, as well as Fausto's long-term view of emerging technologies in artificial intelligence and machine learning.

In the run-up to the Intelligent Automation Exchange, we interviewed one of the series' most influential members of the expert speaker faculty - Fausto Artico, Worldwide R&D Tech Head and Director of Innovation & Data Science at GlaxoSmithKline.

Fausto outlines how to manage and measure the success of a change management process within your organisation, the skills and capabilities required to create a change-ready culture, how to effectively operationalise an adoption plan, with a word on the change management naysayers.

We sat down with one of our expert speakers from the Intelligent Automation series, Assurant's Director of Science, Yingying Kang. She discussed her role at Assurant, considerations and challenges associated with implementing a digital workforce, as well as any advice and potential barriers of such an endeavor. Yingying also covers off her predicted trends of the digital workforce coming in the next 3-5 years.

Ahead of the Intelligent Automation Exchange we had the pleasure of sitting down with Danilo McGarry to discuss his expert insights into his career in automation, and the challenges and trends of AI and RPA. 

We interviewed four leaders from the automation space to divulge their insights into their company’s automation strategy, automation journey, the impact this has on their business, the role their solution providers play in their automation, and much more.

During this incredibly sensitive time, brands must be mindful of the decisions they make as the impact on customer loyalty and employee experience may last long after this health epidemic blows over. Read our article exploring COVID-19: Customer care and employee experience in times of widespread social stress for more details on how many businesses are starting to contemplate how this outbreak could shift customer needs and employee expectations.

The digital workplace has advanced significantly throughout the past decade and as we move into a new era of remote working, why not learn more about the subject? This detailed infographic gives you a snapshot of key statistics and trends, including: what we know, today's challenges, managing email, duplicating work, searching for information and more.

We interviewed a number of industry thought leaders responsible for their company’s digital workplace strategy and asked them to walk us through their digital workplace journey through the past decade and to outline their predictions for the new decade. They each provided a brief overview of how the digital workplace has, and continues to evolve before moving on to the three elements that make up the digital workplace landscape: Technology, Processes and People.

We had the chance to hear from Brett Caldon, CEO of Workgrid Software, and gain expert insights into how IT plays a significant role in employee experience and the future of the digital workplace. Brett is Head of Business Operations for Workgrid Software, a tech start-up and wholly owned subsidiary of Liberty Mutual Insurance. In an era of disruption and evolving customer and employee expectations, he is responsible for solving for emerging business needs by delivering innovative technology and software products to support the enterprise.

We had the pleasure of sitting down with Gina Gallo, CEO of Stratix, to discuss her expert insights into how mobility helps drive the digital transformation change and help connect the employee experience to that of the customers.

Automation won’t improve business processes unless companies apply the technologies strategically, and spend as much time on the people left behind.

Advances in technology mean that RPA and Artificial Intelligence are being explored all the time.

To get a better idea of the RPA landscape, the PEX Network and SSON surveyed our audience of senior professionals to see how their companies are approaching automation. 

Get your copy to find out the five most important findings from our survey.

Martin delves into Engie’s programme on RPA as well as the key challenges/success factors in implementing the programme. Martin also looks at the role of AI within that RPA programme

You are requesting to attend the Intelligent Automation Exchange Europe Autumn 2023, taking place on the 27th & 28th November. 

Whether you are looking to attend as a delegate or a sponsor, to be a part of the UK's leading event on Intelligent Automation simply fill out the form below to request your invitation to the IA Exchange. Alternatively, feel free to contact us directly on +44 (0) 207 368 9300 or by emailing enquire@iqpc.co.uk