As a senior leader and military veteran with a strong solution focused approach and 25+ years professional experience in multiple industries and organizations from small to very large, I’ve been able to apply my diverse background in IT and Business to understand, design and lead successful implementations. Understanding the business needs, processes and objectives along with existing, new and emerging technologies, while being able to balance the when and how to apply them, is key to successful business outcomes. I’ve been fortunate in my career to work with many people of diverse backgrounds and experiences and have had direct roles in enterprise level projects that span everything from implementing ERP, CRM and Global eCommerce systems to ground up development of in-house, competitive edge applications.
In my current role at CVS Health, I’m able to apply both traditional as well as emerging and innovative technologies like Artificial Intelligence (Machine learning, Deep Learning, Natural Language Processing and Linguistic Ontology), Robotic Process Automation, Analytics and others to real world business problems – all focused on “Helping people on their paths to better health”.
Throughout my career in IT and business, I’ve refined my skills at understanding problems and then being able to operationalize creative ideas into the structure and function of the organization to improve member, customer, teammate and client experiences. I feel this and the ability to build strong and diverse teams that have line of sight to the enterprise strategy and goals are my key strengths. I’ve adopted a philosophy, that you lead people and you manage things (processes, projects and budgets). I truly believe that anything that can be envisioned and explained is possible, if you remove preconceptions and boundaries.