24 - 25 September, 2019 | Hilton London Canary Wharf, London, United Kingdom

Conference Day One

8:15 am - 9:00 am MORNING COFFEE, NETWORKING BREAKFAST & REGISTRATION

Jeffrey Brandt, Chief Information Officer and Editor, PinHawk Law Technology Daily Digest at Jackson Kelly PLLC

Jeffrey Brandt

Chief Information Officer and Editor, PinHawk Law Technology Daily Digest
Jackson Kelly PLLC

9:30 am - 10:00 am THE RIGHT TIME FOR AI ADOPTION

Clementine Fox, Head of Account Management at Luminance

Clementine Fox

Head of Account Management
Luminance

  • How can AI be used to put your company ahead of the competition by streamlining interactions with clients, improving the way data is indexed and held, increasing accessibility to key functions, automating basic processes and interacting more intelligently with clients?
  • What are the benefits of utilising AI to mine text, speech and image data more effectively, at scale and provide sophisticated emotion analysis?
  • How best can we use specific signals to predict customer experience scores and what are the benefits of turning surveys into conversations? 
Fergus Speight, General Counsel at Royal London Group

Fergus Speight

General Counsel
Royal London Group

Mirko Bernardoni, Head of Data Science at Clifford Chance

Mirko Bernardoni

Head of Data Science
Clifford Chance

Margarida Saragoca, Business Development and Client Director at VdA

Margarida Saragoca

Business Development and Client Director
VdA

Jeffrey Brandt, Chief Information Officer and Editor, PinHawk Law Technology Daily Digest at Jackson Kelly PLLC

Jeffrey Brandt

Chief Information Officer and Editor, PinHawk Law Technology Daily Digest
Jackson Kelly PLLC

10:45 am - 11:15 am MORNING BREAK & NETWORKING

11:15 am - 11:45 am USING AI TO INCREASE PERSONALISATION AND PREDICT HOW CUSTOMERS WILL SENSE, THINK AND ACT

  • Advantages of using automation and AI in legal work and processes, document automation system and intelligence to create pitches and proposals
  • AI’s multiple strands of usefulness: Solving customer problems, relieving administrative burden, and strengthening current new resources and skills
  • Thinking creatively to utilise AI not just for material gain, but to solve bigger issues too
  • How will AI could transform the way in which we operate
Margarida Saragoca, Business Development and Client Director at VdA

Margarida Saragoca

Business Development and Client Director
VdA

11:45 am - 12:15 pm DRIVERS FOR ADOPTING LEGAL AI

  • Assessing the challenges faced by law firms and law professionals and how AI aims to solves them
  • Practical case study insights into why adopting AI tools and technologies is helping us to improve our services and sharpen our productivity
  • The bottom line: Expectations for increased profitability and why AI tools are here to stay
María Jesús Gonzalez-Espejo, Vice President at The European Legal Tech Association

María Jesús Gonzalez-Espejo

Vice President
The European Legal Tech Association

12:15 pm - 12:45 pm CASE STUDY: CHANGING THE INTERNAL CULTURE AND ESTABLISHING BEST POSSIBLE ENGAGEMENT ON THE ROAD TO AI IMPLEMENTATION

  • Emphasising the need to gain solid buy-in for legal technology initiatives at board level before setting out on the road towards AI
  • How to evaluate anticipated ROI and the impact of technology/automation long-term as well as in the short-term
  • Building momentum: Technology projects do not need to bring a ‘big bang’ of success, incremental steps allow for value to be maximised and costs controlled 
Paul Sweeney, General Counsel at Legal & General Investment Management

Paul Sweeney

General Counsel
Legal & General Investment Management

12:45 pm - 1:45 pm NETWORKING LUNCH

1:45 pm - 2:15 pm ARTIFICIAL INTELLIGENCE IN LEGAL DUE DILIGENCE, HOW TO MAKE IT WORK IN REAL LIFE

  • Some of the challenges facing the adoption of AI in legal due diligence
  • Addressing these challenges head on through R&D
  • The results of our real-life product testing and the impact this could have on legal due diligence
Pieter van der Made, Executive Chairman at Imprima

Pieter van der Made

Executive Chairman
Imprima

Now is your chance to tackle legal AI’s most pressing themes head on. Choose two tables and spend 30 minutes on each, discussing these themes with your peers. The session will conclude with a round-up from all tables to evaluate all points raised and lessons learned.  

  • IDG A: How will AI impact on staffing and what will the AI-enabled legal service team of the future look like? 
  • IDG B: Is it better to invest in external AI solutions or develop in-house technology development and technology incubation to build your own solutions?  
  • IDG C: For which processes does AI show the most promise within the context of independent law firms? 
  • IDG D: What happens when AI goes wrong? How much can and should you entrust to a computer? 
Alex Woods, Director of Knowledge & Information at Slaughter & May

Alex Woods

Director of Knowledge & Information
Slaughter & May

Nora Teuwsen, CEO at Beyond Legal

Nora Teuwsen

CEO
Beyond Legal

Margarida Saragoca, Business Development and Client Director at VdA

Margarida Saragoca

Business Development and Client Director
VdA

Clementine Fox, Head of Account Management at Luminance

Clementine Fox

Head of Account Management
Luminance

3:15 pm - 3:45 pm AFTERNOON BREAK & NETWORKING

3:45 pm - 4:30 pm PANEL DISCUSSION: TACKLING THE IMPENDING ‘DEATH’ OF THE BILLABLE HOUR: HOW WILL THE SECTOR NEED TO CHANGE?

  • Overview of the US picture where General Counsels are forcing change from the billable hour 
  • Discussing proposals for new pricing models in a world without the billable hour, and alternative ways of measuring value 
  • How would the end of the billable hour change the way the legal profession operates? Which companies would survive, and who stands poised to thrive in the new era?
  • What will happen to junior staff if AI really takes off, and what can they do about it?
Caroline Hill, Editor-in-Chief at Legal IT Insider

Caroline Hill

Editor-in-Chief
Legal IT Insider

Nora Teuwsen, CEO at Beyond Legal

Nora Teuwsen

CEO
Beyond Legal

Jeffrey Brandt, Chief Information Officer and Editor, PinHawk Law Technology Daily Digest at Jackson Kelly PLLC

Jeffrey Brandt

Chief Information Officer and Editor, PinHawk Law Technology Daily Digest
Jackson Kelly PLLC

Alex Hamilton, CEO at Radiant Law

Alex Hamilton

CEO
Radiant Law

4:30 pm - 5:15 pm CLOSING KEYNOTE: FIRESIDE CHAT

  • Why customer centricity is key in an evolving online legal market
  • Emphasising the need for mid-size companies to think as companies / entrepreneurs with a long-term vision and means to invest in future technologies
  • Views on SaaP (Service as a Product) as a must-have in the legal business
  • Does a unified European-legal market open opportunities for every European lawyer?
Greg Silberman, Vice President & Deputy General Counsel at Blackberry

Greg Silberman

Vice President & Deputy General Counsel
Blackberry

5:15 pm - 5:30 pm CHAIRPERSON’S CLOSING REMARKS, END OF CONFERENCE DAY ONE

Jeffrey Brandt, Chief Information Officer and Editor, PinHawk Law Technology Daily Digest at Jackson Kelly PLLC

Jeffrey Brandt

Chief Information Officer and Editor, PinHawk Law Technology Daily Digest
Jackson Kelly PLLC

5:30 pm - 7:30 pm NETWORKING DRINKS RECEPTION