Compared to other ‘non-production’ industries, the legal operations industry seems to be a latecomer to the world’s chase of RPA (robotic process automation), AI (artificial intelligence), ML (machine learning) and predictive analytics.
The responsibility for the suppositional tardiness (at least partly) is the ‘silos’ mode in which legal operations existed until early 2010. The job of legal advisors was to tell the business what is legal and what’s not. And topics of business partnering, efficiency and automation were nowhere on the radar.
Listen to our free podcast to hear the CFO/CAO of the BNP Paribas Poland Operations, Marcin Nowakowski’s industry evaluation on the three biggest obstacles in automation and AI adoption in the legal industry.
Marcin has over 20 years of experience in service sector, including finance, legal, procurement, risk and compliance operations. He also has more than 10 years of outsourcing experience, and a coordinator of change management and legal project management groups.
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