Live Chat Software

Additional Reading

Robots Are Coming: 7 Reasons Why Resistance is Futile

The march of technology is inexorable, which is why we launched the Robotic Process Automation Summit in the first place. If you still need proof that RPA will soon become the new normal, look no further.

To receive a copy via email please contact

5 Ways to Leverage RPA, Regardless of the Size of Your Organization

Historically, RPA has experienced somewhat of a mixed reception by employees who fear of being replaced and senior leadership who often dismiss it as relevant only to organizations that deal with high transactional volumes and big budgets. Despite these views, the demand for RPA tools is growing quickly and is applicable and available for everyone. Here are five considerations for harnessing the benefits of RPA regardless if you’re leading a team of two or two hundred. 

To receive a copy via email, please contact

Robotic Process Automation (RPA) Market to cross $5bn by 2024

Robotic Process Automation (RPA) Market size is set to exceed USD 5 billion by 2024; as per a new research report by Global Market Insights, Inc.

The growing adoption of RPA technology by organizations to enhance their capabilities, performance and reduce operational costs is expected to drive the Robotic process automation market growth over the forecast timeline. In order to gain ease of the processes, organizations are increasingly deploying these solutions with the traditional business processes. Surge in demand to eliminate manual interference in simplified and time-consuming business processes is predicted to increase the technology adoption rate.

To receive a copy via email, please contact

Walgreens RPA in HR

Case study on how Walgreens implemented Robotic Process Automation (RPA) within their HR department. Presentation by Curt Burghardt, Senior Director HR Shared Services, Walgreens.

Which RPA Program Model is Best for Your Organization?

Presentation by Raymond Baez, Senior Manager Data Science & Analytics, UL. How to design processes for RPA and select/optimize processes for robotic process automation.

Interactive Report: IA & RPA

Interactive results from live audience polling conducted with IA & RPA practitioners at the last Intelligent Automation event (formerly RPA Summit).

Key findings:

  • Most RPA implementations begin in Order to Cash and Record to Report processes.
  • Only 20% plan for FTE redundancy whilst 54% intend to redeploy FTEs into higher-value work.
  • Only 4% of practitioners are developing in-house technology whilst the rest are planning to engage service providers.

New to RPA? First List Your Basic Requirements

Ascension's Discovery team conducted extensive research of available options after first developing a list of RPA basic requirements. For them, the automated solution needed: 1. Auditing capability 2. Centralized task management and security 3. Ease-of-use 4. A short ramp-up time to begin development 5. Live monitoring and exception notification ability 6. User-enabled report customization

Intelligent Automation Adoption in US Business Services

This report provides a snapshot of Intelligent Automation (IA) adoption based on 214 recorded cases of IA pilots and implementations in the United States as listed in the Intelligent Automation Universe (IAU). The IAU is an interactive data tool developed by SSON Analytics which contains real-time data on the global IA landscape for business services, gathered from IA customers and vendors.

IA in 60 seconds... with Dariusz Bazeli

In this 60 seconds interview with Dariusz Bazeli, General Manager, Geoban Poland, part of the Santander Group - we discover how Robotic Process Automation and Intelligent Automation has impacted Geoban's operations and more..

The Four Phases of Digital Transformation

This eBook will help shared services leaders determine the optimal path for their unique operation, make critical decisions based on best practices, catalyze and instrument change by identifying organizational signals, and level roadblocks to digitizing shared services along the way.

Deloitte Report: The Intelligence Revolution

In this report by Deloitte you will find insights on how the future of the workplace will be shaped by an entirely new force: the “Intelligence Revolution”, along with the steps Canada needs to take to become a global leader in this revolution. Gain insight on the technology disrupting the workplace: automation, artificial intelligence (AI), robotics, machine learning, and other technologies that are revolutionizing industries. 

To receive a copy via email, please contact

Intelligent Automation in Canada 2018 Report

Check out this interactive report by SSON Analytics on the Intelligent Automation landscape in Canada. 
In this report you will find:
  • A snapshot of what shared services organizations are doing in regards to IA
  • The profile of the organizations that have implemented IA technologies
  • Current statistics of IA adoption in Canada
  • and more!

If you prefer to receive a copy via email, please contact

Insights on RPA/IA Technologies from Paychex

Check out this exclusive interview with Karen Meselolla, business transformation leader at Paychex. In this interview you will find insights on:

  • The top reasons RPA/IA initiatives fail
  • Best practices for selecting which processes to automate
  • Misconceptions about implementing RPA/IA solutions
  • Advice for those who's first attempt at RPA/IA may have been unsuccessful

To receive a copy via email, please contact