Robotic Process Automation Program Manager, GSA-USDA Financial Management Liaison Office of the Chief Financial Officer (BG) General Services Administration
John Marshall is a nationally recognized thought leader in government shared services.
He is passionate about their potential to transform government, and he has published articles, testified to Congress and advised the White House about them.
John has been actively advising the Office of Management and Budget and GSA’s Unified Shared Services Management Office through the Partnership for Public Service’s Shared Services Roundtable project since 2014. He founded the Shared Services Leadership Coalition to leverage thought leadership from industry and the “good government” community in advocating legislation necessary to accelerate Federal shared services implementation and fully realize the Roundtable’s vision of a dynamic, public-private shared services marketplace.
John has previously served in Federal practice leadership and corporate strategy roles with IBM and CGI; as adviser to the Chairman of the US Senate Committee on Governmental Affairs; and at OMB when payroll shared services began in the mid-1980s. He has served as CEO of the Federal Crop Insurance Corporation and as chief management officer of the US Agency for International Development and the agency now known as the USDA Farm Service Agency – roles in which he also served on the boards of the State Department’s overseas interagency shared services organization, and USDA departmental and interagency shared services.
John has served on numerous advisory boards and commissions appointed by Congress, the Governor of Virginia and the Arlington County (Virginia) Board of Supervisors. A native of Omaha, Nebraska, he has BA and MBA degrees from the University of Virginia. He lives in McLean, Virginia and is an avid Washington Nationals baseball fan. He and his wife, Charlotte, enjoy classical music and taking bicycle trips to explore beautiful places around the world.