Erkut Baloglu

Executive Vice President Process & Program Management
Yapi Kredi, Turkey

Erkut has extensive knowledge of business design, customer experience, project management and process automation (AI and Robotics). In addition he is one of the key leaders of Digital Transformation Program that is targeting to digitalise the service model of YapiKredi.

Check out the incredible speaker line-up to see who will be joining Erkut.

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Conference Day One: Monday, 23rd September 2019

Monday, September 23rd, 2019

10:00 AM RPA Leaders Panel: Humans vs. Machines Addressing emerging trends and being prepared for a new digital workforce through RPA and AI How to overcome internal fear and embrace the benefits of transformative technologies

Key Question: How can companies get a positive response from employees?

Focus: When introducing the implementation of a large-scale RPA programme, it is important to define the extent and impact of change on employee roles, responsibilities and new training programmes for success.

Senior Leadership should therefore acknowledge:

How to educate and train the organisation in RPA
How to measure successful acceptance of RPA by the employees
What kind of new positions will appear in the whole workforce to support RPA?

Panelist:

11:40 AM Regional trailblazer presentation: A capacity planning approach on process automation in a Turkish Bank

RPA and AI implementation examples at Yapı Kredi
Scaling up with a capacity planning approach
Centre of excellence for monitoring