16 - 18 June, 2020 | Dubai, UAE

EY making customer interaction smarter

EY making customer interaction smarter

The rapid advancement of technology and changes in customer behavior are causing the industries of today to transform dramatically.This exclusive report by EY on how to make customer interaction smarter reflects how organizations in the retail, financial services and public sectors are using intelligent automation to drive efficiencies and use the resulting capacity to create new value, improve customer experience, and support product and service innovation.

The rapid advancement of technology and changes in customer behavior are causing the industries of today to transform dramatically.This exclusive report by EY on how to make customer interaction smarter reflects how organizations in the retail, financial services and public sectors are using intelligent automation to drive efficiencies and use the resulting capacity to create new value, improve customer experience, and support product and service innovation.


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