16 - 18 June, 2020 | Dubai, UAE

Sagar Vaswani

RPA Lead Majid Al Futtaim

Driving Robotics Process Automation with a team of great people to automate complex processes across business units. Involved in RPA SteerCo with higher management and operational excellence team to automate processes which are both technical and financial feasible. Engaging with vendors to scale up RPA development.

Conference Day One: Wednesday, 17 June 2020

Wednesday, June 17th, 2020

1:00 PM ENABLING END-TO-END CUSTOMER SERVICE WITH CHATBOTS

You can extract the real value from chatbot deployment by ensuring they are well integrated into entire process flow of your company’s systems. How do you ensure you can get the maximum ROI from your chatbot deployment? How do you set up you system to provide end-to-end CS by ensuring all customer touch points are automated?

3:40 PM CASE STUDY: HOW DO YOU ASSESS THE VALUE CREATED THROUGH AUTOMATION

The key to RPA and IA maturity is predictive analytics and ensuring your data matures and is able to aid business decisions through the intelligence built over time

  • Ensuring you work with the end in mind – creating and managing your data to ensure over time it can develop patterns that can aid in decision making
  • Propelling your enterprise towards the cognitive phase of automation through AI

Check out the incredible speaker line-up to see who will be joining Sagar.

Download The Latest Agenda