Vesa has worked in Finnish
Immigration Service (Migri) since 2005 - first 10 years as a CIO and from the
beginning of 2015 as a Chief Digital Officer (CDO). Vesa is responsible of the
digitalization programs in Migri. The Migri’s digitalization journey so far has
been very successful. At first the paper-based processes were changed to
digital ones and world class electronic services for the customers were
introduced. After digitalizing the processes automation and intelligent work
management services were introduced. Robotic process automation (RPA) is in the
core at the moment and more and more focus is in artificial intelligence (AI)
and customer service robotics (chatbots). Besides experimenting with the latest
technologies Vesa is very interested in the effect of automation, robotics and
AI to organizations and people.
Check out the incredible speaker line-up to see who will be joining Vesa .