RPA ASIA ONLINE EVENT | Day One – 16 June 2020 SGT

9:00 am - 9:45 am POWER PANEL: RPA and Intelligent Automation as an Enabler for Oganizational Digital Transformation

Venkatesh Subbaraman - Regional COO, Institutional Banking, ANZ Bank
Mr Alvin Nand - Chief Operating Officer, QBE Asia

·         Adopting RPA & IA into your digital transformation blueprint to accelerate digital adoption 

·         Piloting and building the successful RPA projects to justify automation ROI

·         Harnessing robotic and automation to enhance business productivity and long-term competitiveness

 

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Venkatesh Subbaraman

Regional COO, Institutional Banking
ANZ Bank

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Mr Alvin Nand

Chief Operating Officer
QBE Asia

9:45 am - 10:00 am Break

10:00 am - 10:45 am SingTel’s Digital Automation Journey: Humanising Automation through People, Process and Technology

  • Demonstrating the key challenges SingTel are facing in the digital automation journey

•              Implementing a gradual framework and training to leverage automation & RPA as a core part of operations

•              Accelerating business result by scaling automation through people, process and technology 

10:45 am - 11:00 am Break



Interactive Roundtable Discussion I

Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in the roundtable sessions of their choice, which has close relevance to their area of expertise and / or scope of responsibility.

11:00 am - 11:45 am Roundtable A: Integrating and Harmonising Your Digital Workforce


11:00 am - 11:45 am Roundtable B: RPA & IA Integration with Existing Legacy System

Peter Bui - Head of Enterprise Architecture, Eastspring

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Peter Bui

Head of Enterprise Architecture
Eastspring


11:45 am - 12:00 pm Break


INTERACTIVE DISCUSSION GROUPS II

Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in the roundtable sessions of their choice, which has close relevance to their area of expertise and / or scope of responsibility

12:00 pm - 12:45 pm Roundtable C: Putting Cognitive Automation to Work with Unstructured Data


12:00 pm - 12:45 pm Roundtable D: Building Judgement Based Bots



12:45 pm - 1:45 pm Break

1:45 pm - 2:30 pm Process Re-Engineering to Enhance RPA Results and Streamline Claiming Process

Shantanu Kodesia - Head – Operations and Enablement, Asia Service Centre India, Sun Life Financial

•      Reducing the processes to the minimal viable steps in claiming

•      Identifying current claiming process and key areas for improvement

•      Achieving operational efficiency in the claiming process with RPA

 

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Shantanu Kodesia

Head – Operations and Enablement, Asia Service Centre India
Sun Life Financial

2:30 pm - 2:45 pm Break

2:45 pm - 3:30 pm Preventing RPA Failures with Bot Monitoring and Maintenance

Jeffrey L Capulong - Head of Finance Shared Services, Coca-Cola Bottlers Business Services

·        Tracking results, performance and areas for improvements post-RPA implementation

·        Developing your RPA monitor, support and maintenance program

·         How to maximise uptime of automated processes

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Jeffrey L Capulong

Head of Finance Shared Services
Coca-Cola Bottlers Business Services

3:30 pm - 3:45 pm Break

3:45 pm - 4:30 pm Overcoming RPA Roadblocks: From Securing Buy-In through to Project Deployment

Sean Lee - Assistant Director, Eastspring
  • Showing the ROI of a RPA project by stating business goal and expected result in place
  • RPA implementation hurdles: How to ensure integration with legacy systems, current processes and operations
  • Overcoming cultural resistance to RPA adoption 
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Sean Lee

Assistant Director
Eastspring

4:30 pm - 4:35 pm End of RPA Asia Online Event Day One