RPA ASIA ONLINE EVENT | Day Two – 17 June 2020 SGT

9:00 am - 9:45 am Establishing Effective Governance & Operating Model to Drive RPA & Cognitive Automation Adoption

Abdul Azam - Global Leader - RPA CoE, Nissan Motor Corporation

·         Assessing organization’s core functional processes and competency model for bot management

·         Developing a centralised operating model governing the use of RPA & cognitive automation

·         Continuously evaluating your RPA & cognitive automation monitor, support and maintenance program to determine its suitability 

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Abdul Azam

Global Leader - RPA CoE
Nissan Motor Corporation

9:45 am - 10:00 am Break

10:00 am - 10:45 am Progressing Towards Intelligent Automation with ORC & RPA to Increase Productivity

·         Analysing and creating a pattern to be able to extract the handwriting and pictures

·         Re - engineering the processes to leverage API to minimize manual tasks & ensure information transfer faster

·         Reskilling employees for higher value role


Deric Lau, Head, Business Process Re-engineering - AIA

10:45 am - 11:00 am Break

Interactive Roundtable Discussion I

Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in the roundtable sessions of their choice, which has close relevance to their area of expertise and / or scope of responsibility.

11:00 am - 12:45 pm Roundtable A : IT

  • Exploring how RPA and IA are applying in IT processes such as health check of the complete system, periodically server restart, system access issues, or even complex workflows in monitoring and reporting. 

11:00 am - 11:45 am Roundtable B: HR

 

  • Discovering how RPA adds value to the Payroll, Recruitment, Employee Onboarding processes. 

11:45 am - 12:00 pm Break


Interactive Roundtable Discussion Group II

Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in the roundtable sessions of their choice, which has close relevance to their area of expertise and / or scope of responsibility.

12:00 pm - 12:45 pm Roundtable C : Customer Service

Finding out how to automate customer service, provide personalized experience, improve customer loyalty, and reduce costs using RPA technology. 

12:00 pm - 12:45 pm Roundtable D: Finance

Krishna Ramachandran - Head of RPA, Philips
  • Learning on how to do more with less with RPA in accounts payables, accounts receivables, trade financing, regulatory reports, reconciliation and financial forecasting.
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Krishna Ramachandran

Head of RPA
Philips

12:45 pm - 1:45 pm Break

1:45 pm - 3:30 pm Leverage RPA Technology in Performing KYC Processes

Jonathan Eudeline - Program Director RPA, Crédit Agricole CIB

·         Piloting the proof of concept to implement RPA into KYC process   

·         How to select and apply RPA in KYC processes to ensure RPA performance

·         Evaluating the key success of adopting using RPA in KYC process

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Jonathan Eudeline

Program Director RPA
Crédit Agricole CIB

2:30 pm - 2:45 pm Break

2:45 pm - 3:30 pm Delivering Value in Procurement Process with RPA

Ping Ping Ong - Director Supply Chain Management - Strategy, Jabil Circuit

·         Step by step guide to successfully implement RPA into supply chain management  

·         Reengineering supply chain processes to enhance RPA performance

·         Lesson learnt from supply chain leader on supply chain management with RPA

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Ping Ping Ong

Director Supply Chain Management - Strategy
Jabil Circuit

3:30 pm - 3:45 pm Break

3:45 pm - 4:30 pm Driving Digital Transformation & Automation in Finance Operations

Choo Yee Ling - Chief Financial Officer, Electrolux SEA
  • Challenges & pitfalls for applying digital and automation in finance operations and services
  • Rolling out bots effectively with right technologies  
  • Re- evaluting the success of RPA in finance operations 
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Choo Yee Ling

Chief Financial Officer
Electrolux SEA

4:30 pm - 4:35 pm End of RPA Asia Online Event Day Two