5th Annual Robotic Process Automation (RPA) & IA Asia Summit 2020 
16 - 17 June, 2020| Amara Sanctuary Resort Sentosa, Singapore

Conference Day Two – Thursday 20 June 2019

8:00 am - 9:00 am Registration & Coffee & Tea

9:00 am - 9:15 am Opening Remarks from the Chairperson

PROGRESSING TOWARDS COGNITIVE AUTOMATION

9:10 am - 9:45 am Ensuring RPA Integration with Legacy Systems, Current Processes and Operations

Vihang Shah - Head-CoE, Digital Productivity, Electrolux Asia Pacific
·         Implementing task automation across the enterprise and approaches to resolving integration challenges
·       Improving process agility and operational excellence through Digital Productivity Platforms - Electrolux’s IT Shared Services
·       Lessons learnt from Electrolux  on RPA rollout roadmap
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Vihang Shah

Head-CoE, Digital Productivity
Electrolux Asia Pacific

9:45 am - 10:15 am Scaling your Intelligent Automation journey - One step at a time

Johnson Mah - National Professional Officer – Compliance, Reporting, and Technical Global Procurement and Logistics, WHO



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Johnson Mah

National Professional Officer – Compliance, Reporting, and Technical Global Procurement and Logistics
WHO

10:15 am - 11:00 am Morning Networking & Refreshment Break

11:00 am - 11:35 am Enabling Judgment-Based RPA with AI and Machine Learning

Saravanan Kumar - Global Head of Automation, Aon
•       Acquiring and readying information assets to integrate RPA with AI and machine learning applications
•       Reconfiguring process, people and technology to ensure cognitive RPA success
•       Harnessing RPA self-learning and assessment capabilities for improved decision-making and results
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Saravanan Kumar

Global Head of Automation
Aon

  • Harnessing cognitive capabilities of machine learning, NLP, OCR in RPA to enhance business performance
  • How and where to start? Best practices on integrating the cognitive capabilities into RPA
  • Assessing the pitfalls, challenges and risks of cognitive automation and how best to overcome
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Krishna Ramachandran

Global Head of R2R and Lead RPA Finance
Royal Philips

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Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

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Mithun Kumar

Digital Transformation Lead
Digi

12:15 pm - 1:45 pm Networking Lunch

ASSESSING OPPORTUNITIES FOR FURTHER RPA WINS

1:15 pm - 1:50 pm Delivering End to End Service Automation in IT, HR, Finance and Workplace

Jacky He - AI & Automation Lead, Mars Global Services
•       Harnessing RPA capabilities and maximising potential value across the enterprise
•       Optimising service delivery management with the use of RPA to elevate internal operational efficiencies
•       Gaining competitive edge with successful RPA deployment, adoption and uptake enterprise-wide
 
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Jacky He

AI & Automation Lead
Mars Global Services

Where else to automate? Structured to maximize interaction, attendees will have the opportunity to explore how and where they can advance RPA implementation in their organisation to drive further gains and value-add.ctured to maximize interaction, attendees will have the opportunity to explore how and where they can advance RPA implementation in their organisation to drive further gains and value-add.

INTERACTIVE DISCUSSION GROUPS [2 ROTATIONS @ 35 MINS EACH]

Roundtable A

1:50 pm - 3:00 pm Roundtable A: HR
Joel Leong - Global Lead, Workday Talent & Performance, Jabil
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Joel Leong

Global Lead, Workday Talent & Performance
Jabil

Roundtable B

1:50 pm - 3:00 pm Roundtable B: Finance
Onelly Wang - Financial Shared Services Director, Alibaba Group
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Onelly Wang

Financial Shared Services Director
Alibaba Group

Roundtable C

1:50 pm - 3:00 pm Roundtable C: Customer Service
Genevieve Leng - Business Improvement & Automation Lead, Grab
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Genevieve Leng

Business Improvement & Automation Lead
Grab

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Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent


3:00 pm - 3:30 pm Afternoon Networking & Refreshment Break

•       Making the case – benefits and pitfalls – of centralised vs. decentralised management
•       How would you evolve the roles and responsibilities of your RPA team? What of governance?
•       How would you then drive organizational-wide adoption, culture and transformational change? 
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Dan Victorre M Ruiz

Robotic Process Automation Program Manager
Merck Business Solutions Asia Inc.

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Nirupam Das

Chief Information Officer
Liberty Insurance

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Deric Lau

Head, Business Process Re-engineering - Life Ops
AIA Singapore

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Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

4:15 pm - 4:50 pm Challenges and Governance in the Time of RPA

Tilak Banerjee - Senior Director - Head of Global Shared Services, Conduent

 
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Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

4:50 pm - 5:00 pm Chairperson's Closing Remarks & End of Conference