19 - 20 June, 2019
Equarius Hotel, Singapore

Conference Day Two – Thursday 20 June 2019

8:00 am - 9:00 am Registration & Coffee & Tea

9:00 am - 9:15 am Opening Remarks from the Chairperson

PROGRESSING TOWARDS COGNITIVE AUTOMATION

9:10 am - 9:45 am Ensuring RPA Integration with Legacy Systems, Current Processes and Operations

·         Implementing task automation across the enterprise and approaches to resolving integration challenges
·       Improving process agility and operational excellence through Digital Productivity Platforms - Electrolux’s IT Shared Services
·       Lessons learnt from Electrolux  on RPA rollout roadmap
Vihang Shah, Head-CoE, Digital Productivity at Electrolux Asia Pacific

Vihang Shah

Head-CoE, Digital Productivity
Electrolux Asia Pacific

9:45 am - 10:15 am Scaling your Intelligent Automation journey - One step at a time

Sponsors:
JiffyRPA



Johnson Mah, National Professional Officer – Compliance, Reporting, and Technical Global Procurement and Logistics at WHO

Johnson Mah

National Professional Officer – Compliance, Reporting, and Technical Global Procurement and Logistics
WHO

10:15 am - 11:00 am Morning Networking & Refreshment Break

11:00 am - 11:35 am Enabling Judgment-Based RPA with AI and Machine Learning

•       Acquiring and readying information assets to integrate RPA with AI and machine learning applications
•       Reconfiguring process, people and technology to ensure cognitive RPA success
•       Harnessing RPA self-learning and assessment capabilities for improved decision-making and results
Saravanan Kumar, Global Head of Automation at Aon

Saravanan Kumar

Global Head of Automation
Aon

  • Harnessing cognitive capabilities of machine learning, NLP, OCR in RPA to enhance business performance
  • How and where to start? Best practices on integrating the cognitive capabilities into RPA
  • Assessing the pitfalls, challenges and risks of cognitive automation and how best to overcome
Krishna Ramachandran, Global Head of R2R and Lead RPA Finance at Royal Philips

Krishna Ramachandran

Global Head of R2R and Lead RPA Finance
Royal Philips

Tilak Banerjee, Senior Director - Head of Global Shared Services at Conduent

Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

Mithun Kumar, Digital Transformation Lead at Digi

Mithun Kumar

Digital Transformation Lead
Digi

12:15 pm - 1:45 pm Networking Lunch

ASSESSING OPPORTUNITIES FOR FURTHER RPA WINS

1:15 pm - 1:50 pm Delivering End to End Service Automation in IT, HR, Finance and Workplace

•       Harnessing RPA capabilities and maximising potential value across the enterprise
•       Optimising service delivery management with the use of RPA to elevate internal operational efficiencies
•       Gaining competitive edge with successful RPA deployment, adoption and uptake enterprise-wide
 
Jacky He, AI & Automation Lead at Mars Global Services

Jacky He

AI & Automation Lead
Mars Global Services

Where else to automate? Structured to maximize interaction, attendees will have the opportunity to explore how and where they can advance RPA implementation in their organisation to drive further gains and value-add.ctured to maximize interaction, attendees will have the opportunity to explore how and where they can advance RPA implementation in their organisation to drive further gains and value-add.

INTERACTIVE DISCUSSION GROUPS [2 ROTATIONS @ 35 MINS EACH]

Roundtable A

1:50 pm - 3:00 pm Roundtable A: HR
Joel Leong, Global Lead, Workday Talent & Performance at Jabil

Joel Leong

Global Lead, Workday Talent & Performance
Jabil

Roundtable B

1:50 pm - 3:00 pm Roundtable B: Finance
Onelly Wang, Financial Shared Services Director at Alibaba Group

Onelly Wang

Financial Shared Services Director
Alibaba Group

Roundtable C

1:50 pm - 3:00 pm Roundtable C: Customer Service
Genevieve Leng, Business Improvement & Automation Lead at Grab

Genevieve Leng

Business Improvement & Automation Lead
Grab

Roundtable D

1:50 pm - 3:00 pm Roundtable D:IT
Tilak Banerjee, Senior Director - Head of Global Shared Services at Conduent

Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent


3:00 pm - 3:30 pm Afternoon Networking & Refreshment Break

•       Making the case – benefits and pitfalls – of centralised vs. decentralised management
•       How would you evolve the roles and responsibilities of your RPA team? What of governance?
•       How would you then drive organizational-wide adoption, culture and transformational change? 
Dan Victorre M Ruiz, Robotic Process Automation Program Manager at Merck Business Solutions Asia Inc.

Dan Victorre M Ruiz

Robotic Process Automation Program Manager
Merck Business Solutions Asia Inc.

Nirupam Das, Chief Information Officer at Liberty Insurance

Nirupam Das

Chief Information Officer
Liberty Insurance

Deric Lau, Head, Business Process Re-engineering - Life Ops at AIA Singapore

Deric Lau

Head, Business Process Re-engineering - Life Ops
AIA Singapore

Tilak Banerjee, Senior Director - Head of Global Shared Services at Conduent

Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

4:15 pm - 4:50 pm Challenges and Governance in the Time of RPA


 
Tilak Banerjee, Senior Director - Head of Global Shared Services at Conduent

Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

4:50 pm - 5:00 pm Chairperson's Closing Remarks & End of Conference