RPA ASIA ONLINE EVENT | Day Two – 17 June 2020 SGT

8:45 am - 9:00 am Welcome Remarks

Krishna Ramachandran - Head of RPA, Philips


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Krishna Ramachandran

Head of RPA
Philips

9:00 am - 9:30 am Establishing Effective Governance & Operating Model to Drive RPA & Cognitive Automation Adoption

Abdul Azam - Global Leader - RPA CoE, Nissan Motor Corporation

·         Assessing organization’s core functional processes and competency model for bot management

·         Developing a centralised operating model governing the use of RPA & cognitive automation

·         Continuously evaluating your RPA & cognitive automation monitor, support and maintenance program to determine its suitability 

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Abdul Azam

Global Leader - RPA CoE
Nissan Motor Corporation

9:30 am - 10:00 am Progressing Towards Intelligent Automation to Increase Productivity

Vineet Mehra - General Manager, Product Head – Order to Cash Product, A.P. Moller – Maersk

·         Analysing and creating a pattern to be able to extract the handwriting and pictures

·         Re - engineering the processes to leverage API to minimize manual tasks & ensure information transfer faster

·         Reskilling employees for higher value role


Deric Lau, Head, Business Process Re-engineering - AIA

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Vineet Mehra

General Manager, Product Head – Order to Cash Product
A.P. Moller – Maersk

10:00 am - 10:15 am Networking Session

10:15 am - 10:30 am Break

10:30 am - 11:00 am Leverage RPA Technology in Performing KYC Processes

Jonathan Eudeline - Program Director RPA, Crédit Agricole CIB

·         Piloting the proof of concept to implement RPA into KYC process   

·         How to select and apply RPA in KYC processes to ensure RPA performance

·         Evaluating the key success of adopting using RPA in KYC process

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Jonathan Eudeline

Program Director RPA
Crédit Agricole CIB

11:00 am - 11:30 am Delivering Value in Procurement Process with RPA

Ping Ping Ong - Director Supply Chain Management - Strategy, Jabil Circuit

·         Step by step guide to successfully implement RPA into supply chain management  

·         Reengineering supply chain processes to enhance RPA performance

·         Lesson learnt from supply chain leader on supply chain management with RPA

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Ping Ping Ong

Director Supply Chain Management - Strategy
Jabil Circuit

11:30 am - 12:00 pm Driving Digital Transformation & Automation in Finance Operations

Choo Yee Ling - Chief Financial Officer, Electrolux SEA
  • Challenges & pitfalls for applying digital and automation in finance operations and services
  • Rolling out bots effectively with right technologies  
  • Re- evaluting the success of RPA in finance operations 
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Choo Yee Ling

Chief Financial Officer
Electrolux SEA

12:00 pm - 12:15 pm Networking Session

12:15 pm - 1:15 pm Lunch Break

Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in the roundtable sessions of their choice, which has close relevance to their area of expertise and / or scope of responsibility.

INTERACTIVE DISCUSSION (2 Rotations @ 30 Minutes Each)


Roundtable A

1:15 pm - 2:15 pm Roundtable A : IT

Exploring how RPA and IA are applying in IT processes such as health check of the complete system, periodically server restart, system access issues, or even complex workflows in monitoring and reporting. 

Roundtable B:

11:15 am - 12:15 pm Roundtable B: HR
Joel Leong - Global Talent Management Director, Jabil

Discovering how RPA adds value to the Payroll, Recruitment, Employee Onboarding processes. 

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Joel Leong

Global Talent Management Director
Jabil

Roundtable C

1:15 pm - 2:15 pm Roundtable C: Customer Service
Martin Head - General Manager Customer Support Innovation, Fuji Xerox

Finding out how to automate customer service, provide personalized experience, improve customer loyalty, and reduce costs using RPA technology. 

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Martin Head

General Manager Customer Support Innovation
Fuji Xerox

Roundtable D

1:15 pm - 2:15 pm Roundtable D: Finance
Krishna Ramachandran - Head of RPA, Philips

Learning on how to do more with less with RPA in accounts payables, accounts receivables, trade financing, regulatory reports, reconciliation and financial forecasting.

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Krishna Ramachandran

Head of RPA
Philips


2:15 pm - 2:20 pm End of RPA Asia Online Event Day Two